---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Generate SIR Shift Handover Report

# Generate SIR Shift Handover Report {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Chat with an AI agent in the ServiceNow Otto panel to use the Generate SIR Shift Handover Report agentic workflow to help you add a security incident's detail to a shift handover report.

## Generate SIR Shift Handover Report overview {#add-incidents-shifthandover-ai-agent__section_nkl_sqg_jgc}

Use the Generate SIR Shift Handover Report agentic workflow to add a security incident details to the shift handover report. The agent populates the different sections of the shift handover with appropriate content by identifying the
relevant details from the security incident.

The AI agent identifies if the analyst has access to a shift handover record, generates content from the security incident details for each section of the shift handover report. The analyst can provide feedback on the content, and the
AI agent generates the updated content and saves the content to the shift handover report when the analyst approves.

If you want to modify this agentic workflow, you can [duplicate](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) it, adjust the settings to suit your specific needs, and activate the duplicated version of the agentic workflow instead.

## Agents used in the Generate SIR Shift Handover Report overview {#add-incidents-shifthandover-ai-agent__section_syb_5qg_jgc}

The Generate SIR Shift Handover Report agentic workflow contains the following agents: Security incident shift handover AI Agent.