---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Rescan Rapid7 vulnerable items from the Vulnerability Response workspaces

# Rescan Rapid7 vulnerable items from the Vulnerability Response workspaces {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Verify your vulnerable items have been remediated between scheduled scanning cycles.
Initiate rescans in the Rapid7 product on-demand from the IT Remediation
Workspace in your ServiceNow AI Platform instance.

## Before you begin

To initiate a rescan for the product from the classic environment, see [Initiate rescan for the Rapid7 Vulnerability Integration](https://servicenow-prod.fluidtopics.net/_3O14If6xr436EYKQMKmZQ "Initiate rescans in the Rapid7 platform to verify that your vulnerable items have been remediated between scheduled scanning cycles."). This topic also includes information about how to
schedule scans with the integration parameters on the Rapid7
integration instance.

The Rapid7 scanners are deactivated by
default in the Vulnerability Response application. If you try to perform a rescan
from the vulnerable items or remediation tasks that have Rapid7
application as a source, the Rescan button is not available.

To activate these scanners, as a user with the
sn_vul.vulnerability_admin role:

1. Navigate to AllVulnerability ResponseVulnerability ScanningScanners.
2. Locate the scanner product you want to activate and click the record to open it.
3. Select the Active check box.
4. Click Update.

   The product you activated is displayed in
   the Source field on vulnerable item and remediation task records after the
   next import, and Rescan is available as a UI action.

{#ws-rapid7-rescan__ol_z5d_jws_5sb}  
* You can initiate rescans on-demand for vulnerable items and remediation tasks that have the Rapid7 InsightVM product as the source from the IT Remediation Workspace in your ServiceNow AI Platform.
* On a remediation task record, the record can be in any state other than Closed, and all the associated VIs must be from the Rapid7 product.
* To initiate rescans in the IT Remediation workspace from vulnerable item and remediation task records, these records need to be assigned to you.
{#ws-rapid7-rescan__ul_kg4_4zv_yqb}  
Roles required:

* sn_vul.remediation_owner for the IT Remediation workspace
* sn_vul.vulnerability_analyst or sn_vul.vulnerability_admin from the Vulnerability Manager Workspace
{#ws-rapid7-rescan__ul_qzg_hd2_3cc}

## Procedure

1. Navigate to a vulnerable item or a remediation task that has been assigned to you and open it.  
   Note:  
   If you choose a remediation effort to initiate a rescan, all the VIs associated with that record are scanned.
2. In the upper right of the record, click Rescan.
3. In the Confirm rescan modal, click Request rescan.  
   The message, The scan request is being processed is displayed.
4. Click the View status link in the message to view the progress of the scan.  
   The scan record (VSCAN#) is displayed. Below the record header with the scan number, the related item lists display the following information:
   * The Details list displays the scan number of the parent scan, the scanner source, and the state. View completed and failed scans under the Scan Summary section.
   * The Scans list displays any child scans and their states. When all the child scans are completed, the state of the parent scan transitions to Complete.
   * The Source list displays the vulnerable item used for the scan, the associated configuration item and vulnerability, the state of the VI, and its remediation status.
   {#ws-rapid7-rescan__ul_nlp_23q_yqb}

   Your ServiceNow AI Platform® instance tracks the rescan status until
   it successfully completes, or, until the set tracking period times out,
   whichever happens first.

   The time-out does not stop the scan. The time-out refers to when the ServiceNow AI Platform® stopped tracking your rescan status, not when
   the actual rescan stopped.

   All VIs that have transitioned, or will transition, to Closed/Fixed are
   imported with the next scheduled import of the Rapid7
   integrations.

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