---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Request exception form for risk reduction

# Request exception form
for
risk reduction {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The following table shows the fields that you must fill on the Request exception form for risk reduction requests.
{#itr-ws-request-exception-form-rr__table_kxh_gh2_4lb__entry__2}{#itr-ws-request-exception-form-rr__entry-risk-reduction}{#itr-ws-request-exception-form-rr__entry-select-controls}

| Field | Description |
|-|-|
| Reason | Reason for your exception request. Select Mitigating Control in Place for risk reduction request. To see how to add new reason choices, see [Define policy reason mapping](https://servicenow-prod.fluidtopics.net/VqompuLYlCNZl~dKwV2iTg "You can define the reason choices to be available to any user who requests an exception."). |
| Request for Deferral | Deffer the record. This field is selected by default. Note: This field appears only when the Mitigating Control in Place option is selected in the Reason field. |
| Request for Risk Reduction | Enables you to request for the risk score reduction. Note: This check box appears only when the Mitigating Control in Place option is selected in the Reason field. |
| Current Risk Rating | Current severity of the risk. Note: This field appears only when the Request for Risk Reduction check box is selected. |
| Desired Risk Rating | New risk rating that you want to assign to the record. The highest risk score in this risk rating range is applied to the record when your request is approved. Note: This field appears only when the Request for Risk Reduction check box is selected. |
| Select Compensating Controls | Reason for your request to reduce the risk rating. |
| Until | Date on which the deferral or risk reduction request expires. When the exception request expires: * The record reverts to the Open state. * The compensating controls expire. * The calculated score will be in place of a reduced score. {#itr-ws-request-exception-form-rr__ul_fsh_ltm_fzb} |
| Justification notes | Details that are related to the reason why this request is being made. |
[Table 1. Request Exception form]

{#itr-ws-request-exception-form-rr__table_kxh_gh2_4lb}
**Related tasks**   

* [Request risk reduction for a vulnerable item or remediation task](https://servicenow-prod.fluidtopics.net/YMFrQBxshcQZEz5fyQt00w "Request a reduction in risk for a host vulnerable item or a remediation task in the IT Remediation Workspace.")