---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# IT Remediation Workspace

# IT Remediation Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

IT teams can save time resolving IT-related vulnerabilities by easily creating change requests, rescanning vulnerable items, and submitting exception requests from the IT Remediation Workspace.
<br />

## Get started {#it-remediation-workspace-landing-page__section_ncs_2gm_qzb}

|-|-|-|
| [ExploreLearn about the IT Remediation Workspace](https://servicenow-prod.fluidtopics.net/kl4_xDHEVmF1jpL7AeKbFw "The IT Remediation Workspace is intended for IT remediation owners and IT groups. It is composed of home and list views as well as data visualizations that you can click that let you see the remediation tasks you've been assigned and how many records assigned to you have solutions.") | [RemediateLearn how to remediate vulnerabilities and misconfigurations from the IT Remediation Workspace](https://servicenow-prod.fluidtopics.net/_86HkLcynaNLT~eubBtfNg "The IT Remediation Workspace provides a consolidated list of host vulnerabilities, application vulnerabilities, container vulnerabilities, and misconfigurations that are assigned to you and your group. You can use this workspace to remediate, and request exceptions for vulnerabilities and misconfigurations.") | [ReferenceGet additional information that you use to configure and administer IT Remediation Workspace](https://servicenow-prod.fluidtopics.net/sZNqRXe_2TQWo~PQhQEb5w "The following topics provide you with links, reference information, in addition to field data on the forms and records found in IT Remediation Workspace.") |
[ ]

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## Troubleshoot and get help {#it-remediation-workspace-landing-page__section_tcs_2gm_qzb}

* [Security Operations on ServiceNow Community](https://www.servicenow.com/community/secops/ct-p/security-operations)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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