--- sourceDocument: Australia Security Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Security Management ft:clusterId : - security bundleId : - security workflow : - Technology --- # Create repeat offender identification rules # Create repeat offender identification rules {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Create repeat offender identification rules to identify users who repeat the same issue multiple times. ## Before you begin Role required: * sn_dlir.admin * sn_dlir.analyst and sn_dlir.analyst_read {#repeat-offender-identification-rules__ul_i4v_zgh_h5b} ## About this task You can identify repeat offenders by using certain rules or criteria. Data Loss Prevention Incident Response provides fields that you can use to identify repeat offenders. ## Procedure 1. Navigate to AllDLP AdministrationRepeat offender identification rules. 2. Click New. 3. On the form, fill in the fields. {#repeat-offender-identification-rules__table_sjp_4fl_jtb__entry__2} | Field | Description | |-|-| | Name | Name of the repeat offender identification rule. | | Execution order | Priority of the repeat offender identification rules. This field indicates the order in which the repeat offender identification rules are executed when two or more rules share the triggering conditions. The repeat offender identification rule with the lowest number has the highest priority. To set the order of operation, enter a value. For example, 100, 200, or any other number. The default value is 100. | | Short description | Unique description for this repeat offender identification rule. | | Condition | Conditions in the condition builder that are based on the DLP incident table. You can select any of the incident fields for building the trigger condition for the repeat offender identification rule. Use the lists and fields of the conditions builder to set the filters for the first row. To add more conditions, click AND or OR: * If AND is selected, all conditions must be matched. * If OR is selected, either condition can be matched. {#repeat-offender-identification-rules__ul_e1n_xsg_zrb} To set a second filter condition, click New Criteria. Note: The conditions in the condition builder are case sensitive. | | DLP fields | Identify repeat offenders based on the required DLP fields. Select the DLP fields that you want to use from the Available column and move them to the Selected column. For example, you can select theFile Name and File Owner fields from the Available column and move them to the Selected column. Then, you can identify the repeat offenders based on the File Name and File Owner fields. Thus, if a user breaches the repeat offender threshold (number of violations and duration), and if the same user matches with the DLP fields, then that particular user is identified as a repeat offender. | | Number of violations | Define the repeat offender threshold limit value. After the user repeats the same actions and breaches the specified number of violations, the user is identified as a repeat offender. | | Duration (in days) | Define the repeat offender threshold limit in the form of days. After the user repeats the same actions and breaches the threshold duration, the user is identified as a repeat offender. | [Table 1. Repeat offender identification rules form] {#repeat-offender-identification-rules__table_sjp_4fl_jtb} 4. Click Submit. **Related concepts** * [Monitor DLP Integration Run process](https://servicenow-prod.fluidtopics.net/1Ov8JAQizZC7T2HLNPiOvg "Track and monitor the ongoing ingestion or the integration run process. The integration run processes contains the statistics on how much the data was processed and the integration status.") * [DLP Incident Access Restrictions](https://servicenow-prod.fluidtopics.net/RLjeozrMpG2FVpJaLmRMuQ "Manage the visibility of a particular DLP incident that contains sensitive information. You can use incident access restrictions to define who can access a particular DLP incident and restrict specific users or groups from accessing that incident.") **Related tasks** * [DLP default configuration settings](https://servicenow-prod.fluidtopics.net/2LomJFXUoWOHDb4Lc0UfQA "Define the default configuration settings for Data Loss Prevention Incident Response (DLP IR) incidents to identify and set up the incident notification and incident assignment preferences for your end users.") * [Create end user lookup rules](https://servicenow-prod.fluidtopics.net/ccMfdPxSgHsL9Fh1Q_~JsA "You can create and configure end user lookup rules and assign the DLP incidents to the respective end users based on those rules.") * [Create assignment rules](https://servicenow-prod.fluidtopics.net/8vAoEijgHvURfLHuuPSmqQ "Create assignment rules and assign the Data Loss Prevention Incident Response (DLP IR) incidents to user groups, end users, managers, or user from incident.") * [Create incident consolidation rules](https://servicenow-prod.fluidtopics.net/vvKTITK9qLCsbKKkoqVL5A "Create incident consolidation rule to consolidate multiple incidents of similar nature under one parent incident.") * [Create response due date rules](https://servicenow-prod.fluidtopics.net/VgO2TB6WZtrxmG4~JWv2vA "Set up the response due date rules to determine the time you want to give your end users to respond to the assigned Data Loss Prevention Incident Response (DLP IR) incidents.") * [Create Approval Rules](https://servicenow-prod.fluidtopics.net/y~1XZvQsmLOqBjkfbVKDbw "Configure approval rules that require one or more approvers to authorize an advanced response option before it is applied to a DLP incident.") * [Create user instructions templates](https://servicenow-prod.fluidtopics.net/CAThP9D~817jopKRDJeJPg "Create and manage user instructions template for DLP incidents to help the users understand the instructions involved incident resolution and the next steps involved in the resolution process.") * [Create email templates](https://servicenow-prod.fluidtopics.net/wQtZqtIiLEBZdQR8aYbIiA "Create and manage the preconfigured email templates for sending notifications to your end users, user groups, or managers. With these templates, you can coach and communicate with your end users about the Data Loss Prevention Incident Response (DLP IR) incidents.") * [Create a Data Loss Prevention Incident Response SLA trigger](https://servicenow-prod.fluidtopics.net/n4qzNvzCeD6gk9FwYIJ9Vw "Create a Data Loss Prevention Incident Response SLA trigger condition that enables a prompt and efficient response to an incident when triggered.") * [Create a Data Loss Prevention Incident Response SLA definition](https://servicenow-prod.fluidtopics.net/80miwPm0oR7Ix7EQ~DpIew "Create a Data Loss Prevention Incident Response SLA definition that outlines the conditions and duration for responding to data breaches. 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You can use the assessments to gather information about the sensitive data exposed or leaked from the DLP incidents.") * [Configure response option for your DLP incidents](https://servicenow-prod.fluidtopics.net/1QqdESchbNTpm8Sp8oXHyQ "Use this feature to configure the type of response that an end user or analyst should perform.") * [Create incident response option rules](https://servicenow-prod.fluidtopics.net/RLu4r6VrzMF9Vaxug9KjQg "Create the incident response option rules that end user or analyst can use while responding to an incident.") * [Create age chart configurations](https://servicenow-prod.fluidtopics.net/iocRbBQN3eOFUtEHfseXng "Configure the age chart that appears in the Data Loss Prevention Incident Response (DLP IR) Ops portal. 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In addition, activate and customize the evidence files preview properties.") * [DLP Incidents Archival](https://servicenow-prod.fluidtopics.net/1Y6pdckWs2tO8~g24W_scg "The Data Loss Prevention Incident Response is provisioned with one archival rule in the base system for the DLP incident table. The related records are also added in the base system to the DLP incident archive rule.") **Related reference** * [DLP SLA Definition form](https://servicenow-prod.fluidtopics.net/Z4MZ3Z00jp3m79J8c5joqQ "Field descriptions for the DLP SLA Definition form used to create an SLA record.") *[\>]: and then