---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Notifications for users on retry mechanism

# Notifications for users on retry mechanism {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Netskope integration will retry the configured number of times in case of API failures during DLP Incident ingestion.

Once the maximum retry limit is exceeded, Netskope integration sends out an email notification to users who have the DLP Admin (sn_dlir.admin) role.

After you complete the integration setup and configuration, provide the DLP Admin (sn_dlir.admin) role to the users who should be notified when the maximum retry limit exceeds.

Once the maximum retry limit is exceeded, the profile will skip ingestion for a duration of up to one hour. The maximum retries are configured using the property: `Maximum number of retries to be performed for API
failures`. For more information, see[Configure Netskope DLP integration settings](https://servicenow-prod.fluidtopics.net/20DlL9y1zZfOQpLMEo4LgQ "Modify the  Netskope DLP  integration default system properties.").