---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Getting started with Symantec DLP integration for Data Loss Prevention

# Getting started with Symantec DLP integration for Data Loss
Prevention {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Before you can use the integration, you must download it from the ServiceNow® Store.

## Checklist {#getting-started-symantec-dlp-integration-dlp__section_vvc_rlv_3tb}

Review the following information before you start setting up your Symantec DLP integration for data loss prevention.  
{#getting-started-symantec-dlp-integration-dlp__table_iz3_5mh_zrb__entry__2}

| Field | Description |
|-|-|
| Verify you have assigned the required ServiceNow AI Platform, Data Loss Prevention Application, MID application roles. | Following roles are used across the Symantec DLP integration on the ServiceNow AI Platform: * The Administrator(admin) install the applications from the ServiceNow® Store and assigns the Data Loss Prevention admin (sn_dlir.admin). * The user with sn_dlir.admin role can configure the integration and setup the incident profiles. * The users with sn_dlir.analyst role will have read roles across the integration. {#getting-started-symantec-dlp-integration-dlp__ul_p2d_wmh_zrb} |
| Assign the required Symantec DLP user roles. | Review the Symantec DLP integration roles and permissions. |
| Verify the Symantec DLP version | Ensure that you're using Symantec DLP version 15.8 or higher. |
| Verify that ServiceNow® core application that is required to support the Symantec DLP integration are installed and activated. | Verify that the following DLP applications and security support common applications are installed and activated from ServiceNow Store. If not installed, install, and activate on application. * Security Support Common * Data Loss Prevention Incident Response {#getting-started-symantec-dlp-integration-dlp__ul_lmn_lnh_zrb} |
[Table 1. Check list]

{#getting-started-symantec-dlp-integration-dlp__table_iz3_5mh_zrb}