Create a profile for ICAP DLP integration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create an incident profile in your  ServiceNow AI Platform instance. Determine the  ICAP DLP alerts that are suitable for creating DLP incidents.

    Before you begin

    Role required: sn_dlir.admin

    About this task

    Configure the NowPlatform to fetch the DLP alerts from Amazon S3 configuration. Store these alerts into your ServiceNow instance as DLP incidents.

    Procedure

    1. Navigate to All > ICAP DLP Integration > DLP Incident Profile.
    2. Click New.
    3. On the form, fill the fields in the Name section.
      Table 1. Create a profile
      Field Description
      Name Name of the profile. This field helps you to identify the profile.
      Note:
      The name must be unique for each profile.
      Source Amazon S3 configuration that you configured to ingest incidents. If you have multiple sources configured, select the appropriate source for the incident type that you are planning to ingest for the profile.
      Note:
      Only a single source is allowed for the active profile.
      Active Option to indicate if the profile is active. This field can only be enabled after you click the Finish in the Scheduling section.

      When the profile is active, it implies that the  ServiceNow AI Platform is actively polling ICAP DLP alerts. The corresponding DLP alerts are created in  DLP  when the filtering conditions are matched based on the Scheduling parameters that you have provided.
      Order Order of the profile execution. The profile with the lowest order considered as the highest priority.

      By default, the value is 100.
      Description Description for this profile.

    What to do next

    To move to the Filtering section,  click Continue.