---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Configure the Webhook on the Proofpoint DLP tenant for alert notifications to ServiceNow

# Configure the Webhook on the Proofpoint DLP tenant for alert notifications
to ServiceNow {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a webhook on Proofpoint using the REST API endpoint to start
getting the alerts from the Proofpoint DLP tenant. Your ServiceNow instance creates DLP incidents from these alerts. The Proofpoint DLP integration provides a REST API endpoint for end users to
configure the webhook.

## Before you begin

Role required: sn_pp_dlp.api_integration_user

## Procedure

1. Log in to Proofpoint.
2. Navigate to Proofpoint TenantAdministration ApplicationIntegrationNotification Policies.
3. Create a notification policy with an appropriate name.
4. Click the Notification policy and manage the webhooks configured on the notification policy.
5. Create a new webhook configuration by clicking Add Webhooks.
6. Select the webhook type as Generic.
7. In URL Input, enter a URL using the format: <kbd class="ph userinput">https://&lt;Instance_Name&gt;.service-now.com/api/sn_pp_dlp/proofpointalertapi/getalerts</kbd>.
8. Keep the method as POST.
9. Add the following headers to the webhook:  
   *

         Name: Authorization 
         Value: Basic <Base64Encoded Username and Password of the ServiceNow instance user>

   *

         Name: Content-Type 
         Value: application/json

   {#configure-webhook-proofpoint-tenant-alert-notifications__ul_slm_vwk_4tb}
10. D not change the other values.
11. Click Save.
12. Navigate to Proofpoint TenantAdministration ApplicationPoliciesRules.
13. In the Actions section, select the rules for which the webhook notification should be generated.
14. Add the newly created Notification policies that have a webhook configured.
15. Click Save.

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