---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Create Security Operations email properties

# Create Security Operations email
properties {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can specify email addresses for reports and control automatic email behaviors
using email Properties.

## Before you begin

Role required: sn_sec_cmn.admin

Set up external detection tools to send emails to
your email parsing inbox.

## Procedure

1. Navigate to AllSecurity OperationsEmail ProcessingProperties.
2. Enter your recipient mailboxes as appropriate:  
   These are inbound email addresses to be processed by Email Parsing, rather than Inbound Actions.  
   {#create-email-properties__table_vks_thr_ns__entry__2}

   | Field | Description |
   |-|-|
   | Inbox for Security Operations tools | Full email address for Security Operations. For example, secops_support@yourcompany.com. |
   | Inbox for Security Incident tools | Full email address for Security Incident Response. For example, sir_support@your.company.com. |
   | Inbox for Vulnerability Response tools | Full email address for Vulnerability Response. For example, vuln_resp@yourcompany.com. |
   | Inbox for Threat Intelligence tools | Full email address for Threat Intelligence. For example, threat_intel@yourcompany.com. |
   [Table 1. Email parsing properties]

   {#create-email-properties__table_vks_thr_ns}
3. Click Save.
{#create-email-properties__steps_rlb_yvs_zv}

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