---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Request an exception for a container remediation task

# Request an exception for a container remediation task {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Request an exception to defer a container remediation task for a specified period if
it can't be resolved immediately.

## Before you begin

You can request exceptions from the Vulnerability Response Workspaces. See [Request an exception in the IT Remediation Workspace](https://servicenow-prod.fluidtopics.net/u8048LRMppDaxV9c9jKGkg "Request an exception for the host vulnerable item (VIT), application vulnerable item (AVIT), container vulnerable item (CVIT) and remediation task (VUL, AVUL, CVUL, or CRG) from the IT Remediation Workspace.").
Role required:

sn_vul.remediation_owner, sn_vul.app_security_champion, or sn_vul_container.remediation_owner.

You can also request exceptions for container remediation tasks in the classic environment.

## Procedure

1. Navigate to AllContainer Vulnerability ResponseRemediation tasksAll.
2. Select the group that you want to request an exception for.  
   The selected task must be in the Open, Under Investigation, or Awaiting Implementation state.
3. On the container remediation task record, select Request Exception.
4. On the form, fill in the fields.  
   {#raise-exception-crt__table_kxh_gh2_4lb__entry__2}

   | Field | Description |
   |-|-|
   | Until | Date on which the exception request expires. This date must be within the exception duration that is defined in the configuration. |
   | Reason | Justification for requesting an exception. |
   | Additional information | Details that are related to the reason why this request is being made. This field is to be updated by the remediation owner. |
   [Table 1. Request Exception form]

   {#raise-exception-crt__table_kxh_gh2_4lb}
5. Click Request Approval.
{#raise-exception-crt__steps_jxh_gh2_4lb}

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