---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Define a policy reason mapping

# Define a policy reason mapping {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define reason choices to be available to any user who requests an exception.

## Before you begin

Role required: sn_vul.compliance.manager and sn_vul_container.manage_exception_configuration

## Procedure

1. Navigate to AllPolicy and CompliancePolicy ExceptionsIntegration Registry.  
   Note:  
   You can either select a reason from the reason choices available in the Reason Choices table or add a new reason.
2. Click the Container Vulnerability Response - CVIT integration registry.
3. In the Reason Choices list, click New.
4. Click the magnifying glass icon.
5. Add an existing reason choice to create a new one.
   * If you want to add an existing reason choice, then select a reason.
   * If you want to add new reason choice to the Reason Choices table, then click New and fill in the fields on the form.  
     {#define-policy-exception-reason-choices__table_sl1_hh3_fwb__entry__2}

     | Field | Description |
     |-|-|
     | Label | Unique label for this choice. |
     | Value | Unique value for this choice. This value is mapped in the Policy Reason Mapping table for the respective applications. To navigate to this table, enter <kbd class="ph userinput">sn_vul_policy_reason_mapping.LIST</kbd> in the filter navigator. |
     | Order | Order for this choice. Reasons are ordered based on this number. |
     | Default | Option to indicate that this reason choice will be available whenever an on demand policy exception is requested. If the integration registry doesn't contain any application-specific choices, then all reason choices that have the Default field selected will be available. |
     | Active | Option to display the choice in the list of reason choices. |
     [Table 1. Reason Choice List form]

     {#define-policy-exception-reason-choices__table_sl1_hh3_fwb}
   {#define-policy-exception-reason-choices__choices_qf1_1fl_nwb}
6. Click Submit.

## Result

The reason choice is added. The reason choice will be available in the Reason field of the policy exception request form for the selected application.

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