---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Resolving Configuration Compliance import issues

# Resolving Configuration Compliance import
issues {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Resolve issues with third-party integration import.  
{#vuln-config-compl-troubleshooting__table_vks_thr_ns__entry__2}

| Issue | Resolution |
|-|-|
| Test results are missing | Check the Start Time on the Qualys PC Results integration. It might not be set back far enough. See [Modify Qualys PC Results start date](https://servicenow-prod.fluidtopics.net/FQCJQxFdP89qdEpqV_CiDg "If data is missing for the start date in the Qualys PC Results import, it can be modified."). |
| The integration is failing | Check the Vulnerability Integration Run status. Individual integration process entries hold the imported XML, which can be examined for unexpected information. Navigate to Qualys Vulnerability IntegrationPrimary IntegrationsQualysPC ResultsVulnerability Integration Runs related tab. Choose the latest run. Examine the status and notes of the entries in the related list Vulnerabilty Integration Process for anomalies. . |
[Table 1. Import issue resolution]

{#vuln-config-compl-troubleshooting__table_vks_thr_ns}

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