---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Understanding the Vulnerability Response Integration with Palo Alto Prisma Cloud

# Understanding the Vulnerability Response Integration with Palo Alto Prisma Cloud {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Prisma Cloud is an API-based cloud infrastructure security solution. It connects to your
cloud environment and monitors the resources deployed on the public cloud environments, such as
Amazon Web Services (AWS), Microsoft Azure, and so on. You get complete visibility and control over risks within
your public cloud infrastructure.
The Vulnerability Response Integration with Palo Alto Prisma Cloud application facilitates ingestion of
policies and alerts from Prisma Cloud, as tests and test results respectively, in the Configuration Compliance application. With the right configuration, the test results can be
managed seamlessly by assigning appropriate risk scores, and grouping and assigning them to
relevant users and groups.

## Available versions {#prisma-cloud-overview__section_k31_t2x_xqb}

The table lists the applications that Vulnerability Response Integration with Palo Alto Prisma Cloud depends on, along with the version of the application.{#prisma-cloud-overview__table_nh4_l2x_xqb__entry__2}

| Application | Version |
|-|-|
| Prisma Cloud integration for Security Operations | 2.3 |
| Configuration Compliance | 14.7 |
| Security Support Common | 13.5 |
| Vulnerability Response | 18.0 |
[ ]

{#prisma-cloud-overview__table_nh4_l2x_xqb}

## ServiceNow Prisma Cloud Integrations {#prisma-cloud-overview__section_ift_yxh_x1b}

The Vulnerability Response Integration with Palo Alto Prisma Cloud application helps import the Prisma data
to your ServiceNow instance to enrich your instance for better management.
A series of scheduled jobs invoke the integrations automatically. You can also run these
scheduled jobs manually. Scheduled jobs simplify the test results remediation life cycle by
keeping the instance updated by retrieving data periodically from Prisma Cloud.  
Prisma Cloud integration tasks involve the following roles.

* sn_vul_prismacloud.configure_integration: Ability to read, write, and delete records.
* sn_vul_prismacloud.read_integration: Ability to read records.
{#prisma-cloud-overview__ul_vgz_3qj_v1b}

## Viewing the integrations {#prisma-cloud-overview__section_hj4_gxh_x1b}

You can view the integrations that are part of the Vulnerability Response Integration with Palo Alto Prisma Cloud by navigating to Prisma Cloud IntegrationIntegrations.

The following integrations are available in the base system.  
{#prisma-cloud-overview__table_sbn_qtp_dt__entry__4}

| Run Sequence | Schedule | Integration | Description |
|-|-|-|-|
| 1 | Weekly | Prisma Policy Integration | * Retrieves policies from Prisma Cloud and creates test entries in your instance. * It does not provide incremental support. If you run the integration for the last 10 days, it shows the result for previous integration runs as well. {#prisma-cloud-overview__ul_uq1_bxx_2sb} |
| 2 | Daily | Prisma Alerts Integration | * Retrieves alerts from Prisma Cloud and creates test results entries in your instance. * Provides incremental support. The integration runs daily after the last integration run time. {#prisma-cloud-overview__ul_fv5_zyx_2sb} |
[ ]

{#prisma-cloud-overview__table_sbn_qtp_dt}

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