---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Define policy reason mappings

# Define policy reason mappings {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can define the reason choices to be available to any user who requests an exception.

## Before you begin

Role required: sn_vul.compliance.manager and sn_vulc.admin

## Procedure

1. Navigate to AllPolicy and CompliancePolicy ExceptionsIntegration Registry.  
   Note:  
   You can either select a reason from the reason choices available in the Reason Choices table or add a new reason.
2. Click the Container Vulnerability Response - CVIT integration registry.
3. To add an existing reason choice, perform the following steps:
   1. In the Reason Choices list, click New.
   2. Click the magnifying glass icon to select a reason.
   {#define-policy-reason-mappings__substeps_gtn_s4r_gwb}
4. To add new reason choices to the Reason Choices table, perform the following steps:
   1. In Reason Choices list, click New.
   2. Click the magnifying glass icon.
   3. Click New.
   4. On the form, fill in the fields.  
      {#define-policy-reason-mappings__table_sl1_hh3_fwb__entry__2}

      | Field | Description |
      |-|-|
      | Label | Unique label for this choice. |
      | Value | Unique value for this choice. This value is mapped in the Policy Exception Reason Mappings table for the respective applications. To navigate to this table, enter sn_sec_cmn_policy_reason_mapping.LIST in the filter navigator. |
      | Order | Order for this choice. Reasons are ordered based on this number. |
      | Default | Option to indicate that this reason choice will be available whenever an on demand policy exception is requested. If the integration registry doesn't contain any application-specific choices, then all reason choices that have the Default field selected will be available. |
      | Active | Option to display the choice in the list of reason choices. |
      [Table 1. Reason Choice List form]

      {#define-policy-reason-mappings__table_sl1_hh3_fwb}
   {#define-policy-reason-mappings__substeps_j52_nhr_gwb}
5. Click Submit.
{#define-policy-reason-mappings__steps_ftn_s4r_gwb}

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