---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Define Application Vulnerability Response email notifications

# Define Application Vulnerability Response email notifications {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who
receives it, and what it contains.

## Before you begin

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

## Procedure

1. Navigate to AllVulnerability ResponseAdministrationEmail Templates.
2. Select New.  
   For detailed instructions for creating email notifications, see [Create an email notification](https://www.servicenow.com/docs/access?context=t_CreateANotification&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
{#avr-define-email-notifications__steps_rkg_y1k_p5}

## Result

Starting from v21.0 of Vulnerability Response, when a recipient clicks the links in an email notification, the records open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.

* Links open in the Vulnerability Manager Workspace for the users with the role sn_vul.app_sec_manager.
* Links open in the IT Remediation Workspace for the users with roles, sn_vul.app_security_champion, or sn_vul.app_developer.

{#avr-define-email-notifications__ul_dnm_1bw_c1c}

If the recipient doesn't have any of the preceding roles, the links in an email notification open in the classic UI.
* **[Create or edit remediation target notifications in Application Vulnerability Response](https://servicenow-prod.fluidtopics.net/HDm2ls0clVGpnsGJ4wGjSw)**   
  Vulnerability administrators can edit the remediation target notification or add new ones, specifying when to send the notification, who receives the notification, and what content is in the notification.

*[\>]: and then