---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Platform Analytics and Reporting Solutions

# Platform Analytics Solutions for Application Vulnerability Response {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Platform Analytics Solutions for Application Vulnerability Response

The Platform Analytics Solutions for Application Vulnerability Response provides essential metrics for analyzing your Application Vulnerability Management process.
This content pack is available on the ServiceNow® Store as a separate subscription and is not automatically installed with the Vulnerability Response application.
It is part of the Performance Analytics for Vulnerability Response content pack.
Show full answer Show less  

## Key Features

* **Performance Analytics (PA):** This solution creates management dashboards and reports on KPIs and metrics to enhance quality and reduce costs.
* **My Application Vulnerabilities Dashboard:** This dashboard monitors the volume, performance, and progress of application vulnerabilities, allowing you to track remediation target attainment rates and identify high-risk application vulnerable items (AVIs).
* **Application Vulnerability Management Dashboard:** Displays KPIs related to vulnerability risk, affected applications, and remediation trends, with customizable trend durations (3 months by default).

## Required Roles

* **ServiceNow AI Platform Administrator (admin):** Responsible for installing and activating the Analytics and Reporting Solution.
* **Performance Analytics Administrator (paadmin):** Manages indicators, dashboards, and data collection, and shares insights with stakeholders.

## Key Outcomes

By utilizing these analytics solutions, ServiceNow customers can effectively track and manage application vulnerabilities, make informed remediation decisions, and enhance their overall security posture. The dashboards provide a clear graphical view of AVI activity, enabling users to prioritize responses and monitor progress efficiently.  
Platform Analytics Solutions contain prepackaged Platform Analytics content for use with other ServiceNow AI Platform products. This Platform Analytics Solution presents important metrics for analyzing your Application Vulnerability Management process.

## Overview {#app-vuln-mgmnt-content-pack__section_g54_lds_1jb}

The Performance Analytics for Vulnerability Response content pack is available on the ServiceNow® Store as a separate subscription. The application is not
automatically installed with the Vulnerability Response application. The Application
Vulnerability Response content pack is a part of the Performance Analytics for Vulnerability
Response content pack.

For more information about setting up, installing, and configuring your Performance
Analytics for Vulnerability Response application, see [Install and configure the Performance
Analytics for Vulnerability Response \[PA\] application](5WivnbLr7vBqT11J8GK_Iw "Before you can use the Performance Analytics for Vulnerability Response application, you must get entitlement and download the application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and complete a few installation and configuration steps. The PA application is not installed as part of the Vulnerability Response application. It is available as a separate subscription.").

## Key terms {#app-vuln-mgmnt-content-pack__section_uvm_pxp_3qb}

Performance analytics (PA)
:   Solution that creates management dashboards, reports on KPIs and metrics, and answers
    key business questions to help increase quality and reduce costs.

Application Vulnerable item (AVI)
:   An application vulnerability reported by a third-party vulnerability scanner that is
    present on a configuration item (CI).​

PA indicator​
:   Defines a performance measurement taken at regular intervals of an activity, or
    organizational behavior, for example, Top 10 Applications with the Most Critical
    Application Vulnerable Items.

PA indicator source
:   Data sets that filter records from one table or database view, for example, AVI
    Active​.

* The My Application Vulnerabilities dashboard tracks the volume, performance, and progress of application vulnerabilities from initial analysis/detection to containment, or remediation.
* View remediation target attainment rates and efficiently determine which application vulnerable items (AVIs) present the most risk to your organization.
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## Required roles {#app-vuln-mgmnt-content-pack__section_zj5_bkf_jpb}

The following roles and tasks are associated with this Solution:

* ServiceNow AI Platform administrator (admin): Install and activate this Analytics and Reporting Solution and make any necessary changes to system properties.
* Performance Analytics administrator (pa_admin): Review the indicators, breakdowns, widgets, and dashboards. Set up and start data collection. Share the dashboards with appropriate stakeholders.
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The following dashboards provide a graphical view into AVI activity to help determine
remediation plans and status progress. You can focus on the KPIs associated with critical
affected applications and high-visibility vulnerabilities.

* The Application Vulnerability Management (PA) dashboard communicates KPIs for vulnerability risk and prevalence, affected applications, remediation trends, and remediation progress. The default for trends is three months but can be changed to 7 day, one month, 3 months, 6 months, YTD, 1 year, or All.
* The the My Application Vulnerabilities dashboard tracks the volume, performance, and progress of application vulnerabilities from initial analysis/detection to containment, or remediation.  
  Note:  
  The My Application Vulnerabilities dashboard is a subset of the Overview dashboard and only available when a member of the Security Champion user group logs into an instance. For more information on the My Application Vulnerabilities dashboard, see [My Application Vulnerabilities
  dashboard](https://servicenow-prod.fluidtopics.net/7eBeuK4Pb6Vv4TvjkF0KQA "This dashboard presents important metrics for analyzing your Application Vulnerability Management process, such as viewing remediation target attainment rates.").
{#app-vuln-mgmnt-content-pack__ul_vbl_gyp_3qb}