---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Using the AI guardrails helper skill and agentic workflow

# Using the AI guardrails helper skill and agentic workflow {#ariaid-title1}

* Release version: Australia
* 
* Updated August 3, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You have the option to use a generative AI skill and agentic workflow to help you understand what
type of findings you have, understand the guardrails associated with findings, and see why the skill mapped guardrails to particular findings.

## AI guardrails helper skill and agentic workflow overview {#ai-security-exposure-skill-agent__section_azz_n1z_q3c}

To use the AI guardrails helper skill and agentic, you must install the ServiceNow Otto for Unified Security Exposure Management application (sn_vul_ai).

Roles required: sn_vul.vulnerability_admin or sn_vul.vulnerability_analyst admin

The AI Guardrails Helper is a combination of an AI skill and an AI agent. Together, they help you
identify existing mitigations in the form of guardrails for AI validation findings. They automatically defer the findings with guardrails already mapped or create exception rules to auto-defer future findings.

The Now Assist panel must be activated. For more information, see [Activate the ServiceNow Otto panel standard chat](https://www.servicenow.com/docs/access?context=activate-now-assist-panel&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

See [Use the AI guardrails helper skill](https://servicenow-prod.fluidtopics.net/CHMGFK2HYENTW64UxSy4Kw "This AI skill identifies finding types and helps you understand guardrails that are already mapped to findings and why they were selected by the skill for mapping. This information helps you determine any findings that might be mitigated and deferred for later review and remediation.") and [Use the AI guardrails helper agentic workflow](https://servicenow-prod.fluidtopics.net/iQh3Vd3kjtg5IXKa1bucAw "Use the AI agent to ask about guardrails identified by the AI skill component in the AI Guardrails Helper. Automatically defer findings with existing mitigations in the form of guardrails and create exception rules to automatically defer future findings.") for steps to use the skill and the agentic workflow.
* **[Use the AI guardrails helper agentic workflow](https://servicenow-prod.fluidtopics.net/iQh3Vd3kjtg5IXKa1bucAw)**   
  Use the AI agent to ask about guardrails identified by the AI skill component in the AI Guardrails Helper. Automatically defer findings with existing mitigations in the form of guardrails and create exception rules to automatically defer future findings.
* **[Use the AI guardrails helper skill](https://servicenow-prod.fluidtopics.net/CHMGFK2HYENTW64UxSy4Kw)**   
  This AI skill identifies finding types and helps you understand guardrails that are already mapped to findings and why they were selected by the skill for mapping. This information helps you determine any findings that might be mitigated and deferred for later review and remediation.
* **[Components installed with AI Security Exposure Management](https://servicenow-prod.fluidtopics.net/dlh3L0iNSGIcnunUnnbeyg)**   
  Components installed with the AI Security Exposure Management application.