---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Workforce Optimization for ITSM release notes

# Workforce Optimization for ITSM release notes {#ariaid-title1}

Release version: Australia  
Updated June 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Workforce Optimization for ITSM application helps IT managers automate the management, monitoring, and mentoring of their teams. This application is currently supported for the Australia release, but it will be deprecated in a future
release.

## About Workforce Optimization for ITSM

## Activation and other requirements

## Australia {#ariaid-title2}

The ServiceNow®
Workforce Optimization for ITSM application helps IT managers automate the management, monitoring, and mentoring of their teams. This application is currently supported for the Australia release, but it will be deprecated in a future
release.

### Plugin information

Plugins planned for deprecation

:   The following plugins are planned for deprecation in a future release:

    Admin Console in Workforce Optimization for ITSM (sn_wfo_admin): Planned for deprecation in Australia release. There is no replacement for this plugin.{#workforce-optimization-for-itsm-rn-release__workforce-optimization-for-itsm-rn-plan-dep-plugin}