--- sourceDocument: Brazil Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Release Notes ft:clusterId : - rn bundleId : - rn --- # Product localization information in Brazil # Product localization information in Brazil {#ariaid-title1} Release version: Brazil Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Cumulative release notes summary on new Brazil features and products. Some products may have specific localization requirements or behavior in Brazil. {#rn-summary-localization__rn-summary-localization-table__entry__2} | Application or feature | Details | |-|-| | AI Admin Center | : AI Admin Center supports machine translation. Localization is applicable to AI Admin Center in all languages supported by the ServiceNow AI Platform. | | AI Agent Advisor | : AI Agent Advisor supports machine translation. Localization is applicable to AI Agent Advisor in all languages supported by the ServiceNow AI Platform. | | AI Agent Studio | AI agents and AI Agent Studio are built on the GPT-4o-based framework and supports localization according to the GPT-4o model. | | AI Control Tower | : Strings in AI asset security score details, AI agent containment, and configuration pages on the Security tab are available in your organization's configured language, including strings that were previously untranslated. | | Accounts Payable Operations | : Accounts Payable Operations supports multiple languages. However, the current DocIntel model is trained to extract invoices in the English language only. To process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model. | | Agent Client Collector | : The current available languages for Agent Client Collector are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. | | Autonomous Workforce | : AI specialist supports multiple languages for user interaction. Because language detection and generation are based on an underlying large language model, not all languages have the same level of fluency. See Multilingual support for AI specialists for more information. | | CRM Outlook Add-in | : The CRM Outlook Add-in is available in Arabic, Brazilian Portuguese, Chinese (Simplified and Traditional), Czech, Dutch, English, Finnish, French (France and Canada), German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, and Turkish. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active. | | Customer Engagement Sequences | : Customer Engagement Sequences is available in Arabic, Brazilian Portuguese, Chinese, Czech, Dutch, Finnish, French, French Canadian, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, and Turkish. Language packs are installed automatically when the corresponding ServiceNow AI Platform base system language plugin is active. | | Customer self-service for Sales Customer Relationship Management | : Business Portal text is displayed in the language set for the active ServiceNow language pack, including Japanese, with right-to-left rendering support for locales such as Arabic and Hebrew. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active. | | Data Privacy and Discovery | : All user-facing strings in Data Privacy and Data Discovery are localized for supported ServiceNow languages at general availability (GA). Supported languages include English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active. | | Domain Separation | : All user-facing strings in Domain Separation are localized for supported ServiceNow languages at general availability (GA). Supported languages include English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active. | | Event Management | : The current available languages for Event Management are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. | | Firewall Audits and Reporting | : This application is available in English. Additional language support may be added in future releases. | | Health Log Analytics | : The current available languages for Health Log Analytics are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. | | Kubernetes Visibility Agent (KVA) | : This application is available in English. Additional language support may be added in future releases. | | L1 IT Service Desk AI Specialist | : Multi-language support for the L1 IT Service Desk AI Specialist may vary. | | Live Connect | : Live Connect is operates independently of language settings. Data returned through Live Connect reflects the language settings of the queried tables. | | Product Catalog Management | : Certain Product Catalog Management fields, such as product offering name and description, support multilingual text. Admins can display these fields in multiple languages in the product catalog interface when the corresponding ServiceNow base system language plugin is active. | | Sales CRM for Telecommunications | : Sales Customer Relationship Management does not include dedicated language packs. Language support relies on the base system language plugins active on your instance. | | Service Operations Workspace | : The current available languages for Service Operations Workspace are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English. | | ServiceNow Otto for Virtual Agent | : Dynamic Translation is supported for non-streaming ServiceNow Otto for Virtual Agent conversations. For more information, see [Dynamic Translation in Virtual Agent](https://www.servicenow.com/docs/access?context=dynamic-translation-va&version=brazil&pubname=brazil-conversational-interfaces&ft:locale=en-US). | | ServiceNow Quote Experience | : Enhanced localization in CPQ: Translation and localization support is enhanced to include product offering labels, definitions, and field text in CPQ. Content is translated at compile time, enabling multilingual configuration workflows and a more consistent localized experience. | | Telecommunications Service Operations Management (TSOM) | : Telecommunications Service Operations Management does not include dedicated language packs. Language support relies on the base system language plugins active on your instance. | | Zing text indexing and search engine | : Zing text indexing and search engine supports all languages offered by the ServiceNow AI Platform. To improve Japanese-language search results, search administrators can configure the Kuromoji Japanese tokenizer on the text indexes for individual tables. | [ ] {#rn-summary-localization__rn-summary-localization-table}