AI Admin Center supports machine translation. Localization is applicable to AI Admin Center in all languages supported by the ServiceNow AI Platform.

AI Agent Advisor supports machine translation. Localization is applicable to AI Agent Advisor in all languages supported by the ServiceNow AI Platform.

AI agents and AI Agent Studio are built on the GPT-4o-based framework and supports localization according to the GPT-4o model.

Strings in AI asset security score details, AI agent containment, and configuration pages on the Security tab are available in your organization's configured language, including strings that were previously untranslated.

Accounts Payable Operations supports multiple languages. However, the current DocIntel model is trained to extract invoices in the English language only. To process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model.

The current available languages for Agent Client Collector are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English.

AI specialist supports multiple languages for user interaction. Because language detection and generation are based on an underlying large language model, not all languages have the same level of fluency. See Multilingual support for AI specialists for more information.

The CRM Outlook Add-in is available in Arabic, Brazilian Portuguese, Chinese (Simplified and Traditional), Czech, Dutch, English, Finnish, French (France and Canada), German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, and Turkish. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active.

Customer Engagement Sequences is available in Arabic, Brazilian Portuguese, Chinese, Czech, Dutch, Finnish, French, French Canadian, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, and Turkish. Language packs are installed automatically when the corresponding ServiceNow AI Platform base system language plugin is active.

Business Portal text is displayed in the language set for the active ServiceNow language pack, including Japanese, with right-to-left rendering support for locales such as Arabic and Hebrew. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active.

All user-facing strings in Data Privacy and Data Discovery are localized for supported ServiceNow languages at general availability (GA). Supported languages include English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active.

All user-facing strings in Domain Separation are localized for supported ServiceNow languages at general availability (GA). Supported languages include English, French, German, Spanish, Italian, Japanese, Portuguese, Chinese (Simplified and Traditional), and Korean. Language packs are installed automatically when the corresponding ServiceNow base system language plugin is active.

The current available languages for Event Management are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English.

This application is available in English. Additional language support may be added in future releases.

The current available languages for Health Log Analytics are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English.

This application is available in English. Additional language support may be added in future releases.

Multi-language support for the L1 IT Service Desk AI Specialist may vary.

Live Connect is operates independently of language settings. Data returned through Live Connect reflects the language settings of the queried tables.

Certain Product Catalog Management fields, such as product offering name and description, support multilingual text. Admins can display these fields in multiple languages in the product catalog interface when the corresponding ServiceNow base system language plugin is active.

Sales Customer Relationship Management does not include dedicated language packs. Language support relies on the base system language plugins active on your instance.

The current available languages for Service Operations Workspace are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English.

Dynamic Translation is supported for non-streaming ServiceNow Otto for Virtual Agent conversations. For more information, see Dynamic Translation in Virtual Agent.

Enhanced localization in CPQ: Translation and localization support is enhanced to include product offering labels, definitions, and field text in CPQ. Content is translated at compile time, enabling multilingual configuration workflows and a more consistent localized experience.

Telecommunications Service Operations Management does not include dedicated language packs. Language support relies on the base system language plugins active on your instance.