Password Reset release notes
Release version: Brazil
Updated September 10, 2026
1 minute to read
The ServiceNow® Password Reset application enables you to set up your end users to reset and change their passwords either using self-service or with the help of a service desk agent. See the following sections for release notes by version.
About Password Reset
- Password Reset application enforces strong and secure passwords by enabling end users to reset or change their passwords either by using the self-service process or by requesting the assistance of a service desk agent.
- Augment an end-user experience with Password Reset for Virtual Agent that handles common support issues, using pre-built conversations.
- ServiceNow® has implemented an automated workflow to streamline the default instance admin password reset process.
See Password Reset for more information.
Activation and other requirements
Note:
Password Reset is a ServiceNow AI Platform feature that is active by default.
Accessibility and localization
- Accessibility information
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- Reflow support for Password Reset: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations.