--- sourceDocument: Australia Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes Release : - australia ft:locale : - en-US ft:publication_title : - Australia Release Notes ft:clusterId : - rn bundleId : - rn --- # Partner Relationship Management # Partner Relationship Management {#ariaid-title1} Release version: Australia Updated June 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read The ServiceNow® Partner Relationship Management application provides a unified workspace for sales, delivery, marketing, and operations to help you manage the entire partner life cycle. Partner Relationship Management was enhanced and updated in the Australia release. ## About Partner Relationship Management {#partner-relationship-management-rn__partner-relationship-management-rn-highlights} * Enable channel partners to create, manage, and track quotes end-to-end directly in the Partner portal. * Accelerate deal registration velocity, with a guided creation playbook for channel partners. * Enable channel partners to monitor their quote pipeline from a dedicated quotes landing page in the Partner portal. Widgets track quote volume, stalled quotes, and highest-value active quotes. * Submit deal registrations for structured approval using configurable approval rules driven by deal attributes. * Create and manage deal registration tasks with automatic task creation triggered by deal state transitions and email notifications to assigned users. * PRM applications are upgraded to Fluent Apps, delivering enhanced usability and maintainability {#partner-relationship-management-rn__ul_cc4_cw4_hjc} See [Partner Relationship Management](https://www.servicenow.com/docs/access?context=partner-relationship-management&version=australia&pubname=australia-order-management&ft:locale=en-US) for more information. ## Activation and other requirements Important: The Partner Relationship Management app for CRM Workspace is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. Activation information : Install Partner Relationship Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html). Partner Relationship Management is available with activation of the Partner Relationship Management plugin. For details, see [Activate the Return Merchandise Authorization plugin](https://www.servicenow.com/docs/access?context=activate-return-merchandise-authorization-plugin&version=australia&pubname=australia-order-management&ft:locale=en-US).{#partner-relationship-management-rn__partner-relationship-management-rn-activation-1} ## August 2026 {#ariaid-title2} The ServiceNow® Partner Relationship Management application provides a unified workspace for sales, delivery, marketing, and operations to help you manage the entire partner life cycle. Partner Relationship Management was enhanced and updated in the Australia release. ### What's new {#partner-relationship-management-rn-2026-08__partner-relationship-management-rn-new-features} [Deal registration Advanced Approval Framework](https://www.servicenow.com/docs/access?context=self-service-quote&version=australia&pubname=australia-order-management&ft:locale=en-US) : Submit deal registrations for approval, configure rules by deal attributes, and auto-approve low-risk deals. Lock records during review, recall and resubmit if needed, track audit trails, and automatically notify approvers. [Deal registration task management](https://www.servicenow.com/docs/access?context=self-service-quote&version=australia&pubname=australia-order-management&ft:locale=en-US) : Create and manage structured deal registration tasks, configure auto-creation rules via Flow Designer, centralize visibility in Channel Partner workspace. Notify assigned users via email, and control data growth with retention policies. {#partner-relationship-management-rn-2026-08__partner-relationship-management-rn-new-features-1} ## June 2026 {#ariaid-title3} The ServiceNow® Partner Relationship Management application provides a unified workspace for sales, delivery, marketing, and operations to help you manage the entire partner life cycle. Partner Relationship Management was enhanced and updated in the Australia release. ### What's new {#partner-relationship-management-rn-2026-06__partner-relationship-management-rn-new-features} [Install Quote Management for Channel Partners](https://www.servicenow.com/docs/access?context=install-quote-management-for-channel-partners&version=australia&pubname=australia-order-management&ft:locale=en-US) : Install the Quote Management for Channel Partners plugin (com.snc.partner_relationship_management_qm) to enable channel partners to track quotes with channel partners. [Quote creation via Self-Service for Channel Partners](https://www.servicenow.com/docs/access?context=self-service-quote&version=australia&pubname=australia-order-management&ft:locale=en-US) : Channel partners can create, manage, and track quotes end-to-end in the Partner portal using the new Quote Self-Service application (`com.sn_quote_self_service`). Built on the existing Quote Management application, the guided quote creation playbook delivers a self-service quoting experience without requiring access to internal workspaces. {#partner-relationship-management-rn-2026-06__partner-relationship-management-rn-new-features-1} ## Australia Early Availability {#ariaid-title4} The ServiceNow® Partner Relationship Management application provides a unified workspace for sales, delivery, marketing, and operations to help you manage the entire partner life cycle. Partner Relationship Management was enhanced and updated in the Australia release. ### What's new {#partner-relationship-management-rn-2026-03__partner-relationship-management-rn-new-features} [Install Opportunity Management for Channel Partners](https://www.servicenow.com/docs/access?context=install-opportunity-management-for-channel-partners&version=australia&pubname=australia-order-management&ft:locale=en-US) : Install the Opportunity Management for Channel Partners plugin (com.snc.partner_relationship_management_oppty) to enable channel partners to track opportunities with channel partners. {#partner-relationship-management-rn-2026-03__partner-relationship-management-rn-new-features-1}