---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Partner Relationship Management release notes

# Partner Relationship Management release notes {#ariaid-title1}

Release version: Australia  
Updated August 3, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Partner Relationship Management application provides a unified workspace for sales, delivery, marketing, and operations to help you manage the entire partner life cycle. See the following sections for release
notes by version.

## About Partner Relationship Management {#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-about}

* Enable channel partners to submit and track cases through the Partner Portal, reducing resolution time and improving collaboration between partners and enterprises.
* Manage partner life cycle activities and collaboration through a single platform to increase partner satisfaction and streamline operations.
* Register and track partner-sourced deals in a unified system to prevent conflicts, ensure proper recognition, and accelerate deal conversion rates.
* Provide partners with role-based access to case management, knowledge articles, and program visibility---reducing manual escalations and enabling faster independent problem resolution.
* Gain actionable insights into partner engagement, performance, and participation through partner overview for enterprise roles to optimize support allocation and identify high-impact partnerships.
{#partner-relationship-management-rn-static1__ul_lxg_t4v_ckc}

See [Partner Relationship Management](https://www.servicenow.com/docs/access?context=partner-relationship-management&version=australia&pubname=australia-order-management&ft:locale=en-US) for more information.{#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-about-2}

## Activation and other requirements {#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-requirements-activation}

Activation information{#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-activation-info}

:   Install Partner Relationship Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
    Partner Relationship Management is available with activation of the Partner Relationship Management plugin. For details, see [Install Partner Relationship Management](https://www.servicenow.com/docs/access?context=install-partner-relationship-management&version=australia&pubname=australia-order-management&ft:locale=en-US).{#partner-relationship-management-rn-static1__partner-relationship-management-rn-activation-1}

    {#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-requirements-info-1}
{#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-requirements-info-1}{#partner-relationship-management-rn-static1__partner-relationship-management-rn-static-activation-details}