---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Opportunity Management release notes

# Opportunity Management release notes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Opportunity Management application enables your sales agents and account executives to create and manage opportunities. See the following sections for release notes by version.

## About Opportunity Management {#opportunity-management-rn__opportunity-management-rn-about}

* Evaluate an opportunity's total worth with integrated pricing that computes the combined prices of each product offering, helping teams strategize resource and budget allocation for deals.
* Focus your sales team on deals with the highest financial impact by analyzing the potential revenue of each opportunity.
* Customize offers that meet customer needs while maintaining profitability, using real-time pricing insights during negotiation.
* Generate an AI summary for an opportunity to get information from emails, touchpoints, deal stage, and line items without opening every related record.
* Review AI-generated win probability scores and contextual insights to assess deal health, prioritize pipeline opportunities, and identify risks.
* Ask questions and issue commands to work on an opportunity in plain language using an MCP client and ServiceNow Otto.
{#opportunity-management-rn__ul_opportunity-management-rn-about}

See [Opportunity Management](https://www.servicenow.com/docs/access?context=opportunity-management&version=brazil&pubname=brazil-order-management&ft:locale=en-US) for more information.{#opportunity-management-rn__opportunity-management-rn-about-2}

## Activation and other requirements {#opportunity-management-rn__opportunity-management-rn-requirements-activation}

Activation information{#opportunity-management-rn__opportunity-management-rn-activation-info}
:   Install Opportunity Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#opportunity-management-rn__opportunity-management-rn-requirements-info-1}
{#opportunity-management-rn__opportunity-management-rn-requirements-info-1}{#opportunity-management-rn__opportunity-management-rn-activation-details}

## Version 14.1.0 {#ariaid-title2}

The September 2026 release includes ServiceNow Otto support for better user experience.

### What's new {#opportunity-management-rn-2026-09__opportunity-management-rn-2026-09-new}

[ServiceNow Otto support on Opportunity Management](https://www.servicenow.com/docs/access?context=crm-conversational-query&version=brazil&pubname=brazil-order-management&ft:locale=en-US){#opportunity-management-rn-2026-09__opportunity-management-rn-2026-09-new-feature-1}
:   Retrieve, update, and create opportunity records and related CRM data from ServiceNow Otto using natural language.
{#opportunity-management-rn-2026-09__opportunity-management-rn-2026-09-new-list}