Operational Technology Discovery release notes
Summarize
Summary of Operational Technology Discovery release notes
The ServiceNow Operational Technology (OT) Discovery application enhances visibility into OT devices within your system. The Australia release introduces several important updates aimed at improving disaster recovery, security, installation flexibility, user authentication, and user interface visibility.
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Key Features
- Backup for the Console: The Discovery Console now creates backup files containing restore data, configuration, and logs to support disaster recovery efforts.
- Containerized OT Discovery Packages: Containerized versions of the Console and Collector are available for download, facilitating installation in environments such as air-gapped networks.
- Certificate Generation: A downloadable Console Certificate Bundle (.zip) contains certificates that ensure secure and encrypted communication between the Console and web browsers.
- Microsoft Entra ID Integration: Users can log in to the Console using Microsoft Entra ID cloud identity credentials, eliminating the need for separate usernames and passwords and aligning with enterprise IAM practices for secure authentication.
- UI Enhancements: The Appliances page now shows individual Sensors and Collectors with status, location, component type, endpoint, and CPU usage. Selecting an appliance name reveals detailed information and settings.
- Host Status Filtering: Scan Results can be filtered by Host Status (Up or Down), based on Nmap XML status fields, to help you quickly assess device availability.
- Removal of .NET 8: The release removes support for .NET 8; the Console now requires .NET 10.
Activation and Installation
Install the Operational Technology Discovery applications—Discovery Console, Discovery Sensor, and Discovery Collector—via the OT Discovery Downloads page. For air-gapped or restricted networks, consult the installation instructions provided. Additionally, request the Service Graph Connector for ServiceNow OT Discovery from the ServiceNow Store to integrate discovery data into your CMDB and workflows.
Practical Impact for ServiceNow Customers
This release enables ServiceNow customers to enhance operational technology visibility with improved disaster recovery options, secure communications, and streamlined authentication using Microsoft Entra ID. The containerized packages support deployments in isolated network environments, while UI improvements offer clearer insight into device status and resource use. By adopting these updates, customers can expect stronger security, better system resilience, and more efficient OT device management within their ServiceNow platform.
The ServiceNow® Operational Technology Discovery application amplifies visibility of OT devices in your system. Operational Technology Discovery was enhanced and updated in the Australia release.
Operational Technology Discovery highlights for the Australia release
See Operational Technology Discovery for more information.
New in the Australia release
- Create a backup for the Console
- To support disaster recovery, the Discovery Console for OT generates backup files containing restore data, configuration, and logs.
- Install containerized OT Discovery packages
- Containerized versions of the Console and the Collector are now available to download from the OT Discovery Downloads page. For detailed instructions, see Air-gapped networks and OT Discovery installation.
- Generate a certificate
- You can now select the link Download Console Certificate Bundle (.zip).The bundle contains the Console's Certificate and the web browser certificate. These certificates establish trust between these applications and confirm their communications are secure and encrypted.
- Set up a Microsoft Entra ID
- The Entra ID integration enables you to log in to the Console using your organization’s Microsoft Entra ID cloud identity access management (IAM) credentials. This removes the need for managing separate usernames and passwords within the application. This integration supports secure authentication using Microsoft Entra ID, helping to improve user experience and aligning with enterprise identity management practices.
UI changes
- The Appliances page now displays individual Sensors and Collectors with their status and location. The page displays the component type, its endpoint, and CPU usage. Select the appliance name to see its details and additional settings.
- Filter results for Host Status
- In the Scan Results filtering types, the Host Status helps you view query results based on whether the queried host was Up or Down. This filter is derived from the Nmap XML status field inside the Raw scan output.
Changed in this release
Version.NET 8 has been removed.
Activation information
- Discovery Console
- Discovery Sensor
- Discovery Collector
Install the Service Graph Connector for ServiceNow OT Discovery by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Additional requirements
The Console requires .NET 10.