---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# ServiceNow Otto for Zero Copy Connector release notes

# ServiceNow Otto for Zero Copy Connector release notes {#ariaid-title1}

Release version: Australia  
Updated July 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
The ServiceNow Otto for Zero Copy Connector application includes generative AI skills and AI agents that can help you use Zero Copy Connectors efficiently. ServiceNow Otto for Zero Copy Connector was enhanced and updated in the Australia release.

## About ServiceNow Otto for Zero Copy Connector {#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-highlights}

* As of version 29.2.11, ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Zero Copy Connector.
* Discover OData services faster using an AI agent for Zero Copy Connector for ERP.
{#now-assist-for-zero-copy-connector-rn__ul_wg2_tdm_yhc}

See [ServiceNow Otto for Zero Copy Connector](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) for more information.{#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-highlights-2}

## Activation and other requirements

Important:  
ServiceNow Otto for Zero Copy Connector is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install ServiceNow Otto for Zero Copy Connector by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-activation-1}

## August 2026 {#ariaid-title2}

The ServiceNow Otto for Zero Copy Connector application includes generative AI skills and AI agents that can help you use Zero Copy Connectors efficiently. ServiceNow Otto for Zero Copy Connector was enhanced and updated in the Australia release.

### What's new {#now-assist-for-zero-copy-connector-rn-2026-08__now-assist-for-zero-copy-connector-rn-new-features}

[ServiceNow Otto for Zero Copy Connector](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
:   Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, support multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.{#now-assist-for-zero-copy-connector-rn-2026-08__service-now-otto-name-change}
{#now-assist-for-zero-copy-connector-rn-2026-08__now-assist-for-zero-copy-connector-rn-new-features-2}

## June 2026 {#ariaid-title3}

The ServiceNow Otto for Zero Copy Connector application includes generative AI skills and AI agents that can help you use Zero Copy Connectors efficiently. ServiceNow Otto for Zero Copy Connector was enhanced and updated in the Australia release.

### What's deprecated or removed {#now-assist-for-zero-copy-connector-rn-2026-06__now-assist-for-zero-copy-connector-rn-removed-features}

The Ask AI button has been removed from the Model Manager.{#now-assist-for-zero-copy-connector-rn-2026-06__now-assist-for-zero-copy-connector-rn-removed-features-1}

## Australia General Availability {#ariaid-title4}

The ServiceNow Otto for Zero Copy Connector application includes generative AI skills and AI agents that can help you use Zero Copy Connectors efficiently. ServiceNow Otto for Zero Copy Connector was enhanced and updated in the Australia release.

### What's new {#now-assist-for-zero-copy-connector-rn-2026-05__now-assist-for-zero-copy-connector-rn-new-features}

[Improved AI Agent for SAP OData services](https://www.servicenow.com/docs/access?context=now-assist-erp-ai-agent-odata-service-recommender&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
:   Reduce missed integration opportunities and accelerate development by discovering relevant SAP OData v2 services for your models using the OData Services Recommender AI agent. This workflow finds standard SAP capabilities
    that align with your use cases.
{#now-assist-for-zero-copy-connector-rn-2026-05__now-assist-for-zero-copy-connector-rn-new-features-1}