---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# ServiceNow Otto for Zero Copy Connector release notes

# ServiceNow Otto for Zero Copy Connector release notes {#ariaid-title1}

Release version: Australia  
Updated July 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow Otto for Zero Copy Connector application includes generative AI skills and AI agents that can help you use Zero Copy Connectors efficiently. ServiceNow Otto for Zero Copy Connector was enhanced and updated in the Australia release.

## ServiceNow Otto for Zero Copy Connector highlights for the Australia release {#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-highlights}

* As of version 29.2.11, ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Zero Copy Connector.
* Discover OData services faster using an AI agent for Zero Copy Connector for ERP.
{#now-assist-for-zero-copy-connector-rn__ul_wg2_tdm_yhc}

See [ServiceNow Otto for Zero Copy Connector](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) for more information.{#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-highlights-2}
Important:  
ServiceNow Otto for Zero Copy Connector is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the Australia release {#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-new-features}

**Australia Patch 5 (August)**
[ServiceNow Otto for Zero Copy Connector](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
: Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, support multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.{#now-assist-for-zero-copy-connector-rn__service-now-otto-name-change}  

**Australia Patch 2 (May)**
[Improved AI Agent for SAP OData services](https://www.servicenow.com/docs/access?context=now-assist-erp-ai-agent-odata-service-recommender&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
:   Reduce missed integration opportunities and accelerate development by discovering relevant SAP OData v2 services for your models using the OData Services Recommender AI agent. This workflow finds standard SAP capabilities
    that align with your use cases.

## Removed in this release {#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-removed-features}

The Ask AI button has been removed from the Model Manager.{#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-removed-features-1}

## Activation information {#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-activation}

Install ServiceNow Otto for Zero Copy Connector by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-activation-1}

## Related ServiceNow applications and features {#now-assist-for-zero-copy-connector-rn__now-assist-for-zero-copy-connector-rn-related-apps}

[Zero Copy Connector for ERP](https://www.servicenow.com/docs/access?context=erp-integration-overview&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
:   Zero Copy Connector for ERP enables you to simplify the use of ERP data from a system of record such as SAP. Use the ERP data to create applications on the ServiceNow.

[AI Admin Hub](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Improve productivity and efficiency in your organization, deliver better self-service, recommend actions, provide answers, and empower users to search more effectively.