---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# ServiceNow Otto for Setup release notes

# ServiceNow Otto for Setup release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
The ServiceNow®
ServiceNow Otto for Setup application centralizes instance management through a modular, personalized Admin Home dashboard, reducing administrative ambiguity and improving task efficiency. ServiceNow Otto for Setup is a new application in the Australia release.

## About ServiceNow Otto for Setup {#now-assist-for-setup-rn__now-assist-for-setup-rn-highlights}

* Automates setup and configuration by installing required products and applying default settings.
* Simplifies administration with a clear, modular Admin Home UI that centralizes access and accelerates task completion.
* Introduces Product Hubs to centralize discovery, installation, and configuration of entitled ServiceNow Otto products through guided, modular setup flows.
* Delivers an intuitive, customizable experience with streamlined access to critical tools based on user entitlements.
{#now-assist-for-setup-rn__ul_xgg_htp_33c}

See [ServiceNow Otto for Setup](https://www.servicenow.com/docs/access?context=ia-landing&version=australia&pubname=australia-platform-administration&ft:locale=en-US) for more information.{#now-assist-for-setup-rn__now-assist-for-setup-rn-highlights-2}

## Activation and other requirements

Important:  
ServiceNow Otto for Setup is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install ServiceNow Otto for Setup by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#now-assist-for-setup-rn__now-assist-for-setup-rn-activation-1}

## June 2026 {#ariaid-title2}

The ServiceNow®
ServiceNow Otto for Setup application centralizes instance management through a modular, personalized Admin Home dashboard, reducing administrative ambiguity and improving task efficiency. ServiceNow Otto for Setup is a new application in the Australia release.

### What's new {#now-assist-for-setup-rn-2026-06__now-assist-for-setup-rn-new-features}

[Tiered SKU support](https://www.servicenow.com/docs/access?context=ia-explore&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   ServiceNow Otto for Setup added support for Advanced and Prime SKUs across Simplified ITSM and CBS, including entitlement-driven experiences and flows.

[Product Hub experience enhancements](https://www.servicenow.com/docs/access?context=ia-setup-apps&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Enhanced the Product Hub experience with updates to the Resources section and guided content.

[LitJS component support](https://www.servicenow.com/docs/access?context=ia-configure-il&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Enabled support for importing and using LitJS components within ServiceNow Otto Panel to support a consistent component framework.

[Configuration tracking and Admin Home guidance enhancements](https://www.servicenow.com/docs/access?context=ia-explore&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Enhanced configuration tracking and updated Admin Home banners and messaging to provide improved visibility into updates and guide users through setup tasks and implementation milestones.

[Zero-touch implementation enhancements](https://www.servicenow.com/docs/access?context=ia-explore&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Expanded zero‑touch installation to automatically install Setup Hub with selected applications and plugins for new ServiceNow customer in supported non‑production instances, with installation status tracking and readiness
    for configuration.

[Configuration Console page UI enhancements](https://www.servicenow.com/docs/access?context=ia-configure-il&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Enhanced the Configuration Console with search support, task management actions, configuration status indicators, and integrated ServiceNow Otto agent guidance.
{#now-assist-for-setup-rn-2026-06__now-assist-for-setup-rn-new-features-1}

## August 2026 {#ariaid-title3}

The ServiceNow®
ServiceNow Otto for Setup application centralizes instance management through a modular, personalized Admin Home dashboard, reducing administrative ambiguity and improving task efficiency. ServiceNow Otto for Setup is a new application in the Australia release.

### What's new {#now-assist-for-setup-rn-2026-08__now-assist-for-setup-rn-2026-08-new}

[Mandatory and optional app selection modal](https://www.servicenow.com/docs/access?context=ia-mandatory-optional-select-modal&version=australia&pubname=australia-platform-administration&ft:locale=en-US){#now-assist-for-setup-rn-2026-08__now-assist-for-setup-rn-2026-08-new-feature-1}

:   Enhanced the app selection experience for product bundle installations. Platform admins can review required and optional apps, validate licensing, and install bundles through a guided workflow.

{#now-assist-for-setup-rn-2026-08__now-assist-for-setup-rn-2026-08-new-list}

[Individual plugin installation from Product Hub](https://www.servicenow.com/docs/access?context=ia-plugin-install&version=australia&pubname=australia-platform-administration&ft:locale=en-US)

:   Introduced support for individual plugin installation from Product Hub. Platform admins can discover, review, and install standalone plugins without requiring a product bundle.

[Jumbo apps and entitlement validation](https://www.servicenow.com/docs/access?context=ia-jumbo-apps-valid&version=australia&pubname=australia-platform-administration&ft:locale=en-US)

:   Added entitlement validation for jumbo app installations, ensuring that required applications are appropriately licensed before installation begins.

## Australia {#ariaid-title4}

The ServiceNow®
ServiceNow Otto for Setup application centralizes instance management through a modular, personalized Admin Home dashboard, reducing administrative ambiguity and improving task efficiency. ServiceNow Otto for Setup is a new application in the Australia release.

### What's new {#now-assist-for-setup-rn-release__now-assist-for-setup-rn-new-features}

[Enhanced Admin Home experience](https://www.servicenow.com/docs/access?context=ia-explore&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Leverage an enhanced Admin Home dashboard to centralize access to Now Assist for Setup and key applications, with context‑aware guidance and recommended next actions, available after installing the Now Assist for Setup store
    app.

[Centralized application setup](https://www.servicenow.com/docs/access?context=ia-administer&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   You can now set up Now Assist Admin and other entitled applications directly from Admin Home using a guided experience that installs required components and applies default configurations from a single starting point.

[Product module Product Hubs](https://www.servicenow.com/docs/access?context=ia-explore&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   You can now access product‑specific Product Hubs from Admin Home to discover, install, and configure entitled Now Assist products through guided setup flows that install required components and apply default
    configurations.

[Guided module configuration](https://www.servicenow.com/docs/access?context=ia-config-landing&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Configure the Platform module and applicable product modules from a unified configuration experience that guides you through module‑specific setup, with the Platform module appearing only when the selected product includes
    platform‑level changes for the installation.
{#now-assist-for-setup-rn-release__now-assist-for-setup-rn-new-features-1}

### Plugin information

New plugins

:   The following plugins are new in Australia:{#now-assist-for-setup-rn-release__now-assist-for-setup-rn-new-plugin-1}

    * app-ia
    * app-ia-content
    * app-ia-now-assist
    * app-ia-common
    * app-ia-config
    * admin-center
    {#now-assist-for-setup-rn-release__ul_f2r_gfj_s3c}

