---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Now Assist for Employee Center Pro release notes

# Now Assist for Employee Center Pro release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Now Assist for Employee Center Pro application offers the portal experience with all the employee communications and engagement tools. Now Assist for Employee Center Pro is a new application in the Australia release.

## About Now Assist for Employee Center Pro {#now-assist-for-employee-center-pro-rn__now-assist-for-employee-center-pro-highlights}

* Use AI-powered capabilities, enterprise search, and omnichannel delivery to meet your productivity needs.

{#now-assist-for-employee-center-pro-rn__ul_gg5_wpt_c3c}

See for more
information.{#now-assist-for-employee-center-pro-rn__now-assist-for-employee-center-pro-highlights-2}

## Activation and other requirements

Important:  
Now Assist for Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Now Assist for Employee Center Pro is a ServiceNow AI Platform feature that is available with activation of the
    now-activation-platform-default
    plugin. For details, see .{#now-assist-for-employee-center-pro-rn__now-assist-for-employee-center-pro-activation-1}

Upgrade information

:   Now Assist for Employee Center Pro only provides employee or requester conversations and might require other Now Assist products to deliver AI agents or other related
    features.{#now-assist-for-employee-center-pro-rn__now-assist-for-employee-center-pro-upgrade-info-1}

## Australia {#ariaid-title2}

The ServiceNow®
Now Assist for Employee Center Pro application offers the portal experience with all the employee communications and engagement tools. Now Assist for Employee Center Pro is a new application in the Australia release.

### What's new {#now-assist-for-employee-center-pro-rn-release__employee-center-rn-new-features}

[Manage approvals with Approval Assistance AI agent](https://www.servicenow.com/docs/access?context=manage-approvals-with-approvals-agent&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)
:   Accelerate request approvals by automatically aggregating relevant details, validating requests against policies, and recommending approval decisions to managers.

[Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&version=australia&pubname=australia-employee-service-management&ft:locale=en-US){#now-assist-for-employee-center-pro-rn-release__employee-center-rn-rn-qst}

:   After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations.

{#now-assist-for-employee-center-pro-rn-release__employee-center-rn-new-features-1}

### Plugin information

New plugins

:   The following plugins are new in Australia:

    Employee Center Pro (sn_ex_sp_pro): Provides a platform for employees to communicate and engage.{#now-assist-for-employee-center-pro-rn-release__now-assist-for-employee-center-pro-rn-new-plugin}