---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

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bundleId :

    - rn


---

# ServiceNow Otto for Enterprise Architecture (EA) release notes

# ServiceNow Otto for Enterprise Architecture (EA) release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read  
The ServiceNow®
ServiceNow Otto for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. ServiceNow Otto for Enterprise Architecture (EA) was enhanced and updated in the Australia release.

## About ServiceNow Otto for Enterprise Architecture (EA) {#now-assist-for-ea-rn__now-assist-for-ea-rn-highlights}

[Australia Patch 2](https://servicenow-prod.fluidtopics.net/SG~RVvxPNqIQWrm6Bfkd9A "The Australia Patch 2 release contains important problem fixes.")You can use the Now Assist panel to search your published TRM catalog records using natural language queries.{#now-assist-for-ea-rn__now-assist-for-ea-rn-highlights-1}  
[Australia Patch 1](https://servicenow-prod.fluidtopics.net/YA7hULsClAMRpa0n7ju_1A "The Australia Patch 1 release contains important problem fixes.")

* When you compare two versions of an Enterprise Modeling and Visualization diagram, the diagram canvas highlights the differences visually. This makes it easier to identify what has changed at a glance, without relying solely on the Now Assist change summary panel.
* Support for models OpenAI GPT-5 mini, Claude Haiku 4.5, and Google Gemini 3.0 Flash added for any Now Assist for Enterprise Architecture (EA) skill.  
Australia Early Availability

* Generate insights for the widgets available on the Enterprise Architecture Dashboard page.
* Generate a context-sensitive summary for business applications based on the page that you're generating the summary from.
* Compare any two versions of a diagram and generate a summary in the Enterprise Modeling and Visualization page.
{#now-assist-for-ea-rn__ul_kbr_4wc_d3c}

See [ServiceNow Otto for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) for more information.{#now-assist-for-ea-rn__now-assist-for-ea-rn-highlights-4}

## Activation and other requirements

Important:  
ServiceNow Otto for Enterprise Architecture (EA) is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Now Assist features are available with activation of the ServiceNow Otto for Enterprise Architecture (EA) plugin. For more information, see [Install plugins for ServiceNow Otto](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).{#now-assist-for-ea-rn__now-assist-for-ea-rn-activation-1}

## Australia General Availability {#ariaid-title2}

The ServiceNow®
ServiceNow Otto for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. ServiceNow Otto for Enterprise Architecture (EA) was enhanced and updated in the Australia release.

### What's new {#now-assist-for-ea-rn-2026-05__now-assist-for-ea-rn-new-features}

[AI Search on the TRM catalog](https://www.servicenow.com/docs/access?context=ai-search-trm-cat&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US)
:   Search published TRM catalog records using natural language queries in the Now Assist panel. EA Workspace ships default AI Search configuration that automatically indexes TRM catalog records you publish. To make previously published TRM catalog records searchable, you can manually trigger indexing. For information, see [Index previously published TRM catalog records for AI Search](https://www.servicenow.com/docs/access?context=index-archive-pub-trm-cat&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) or [AI Search on the TRM catalog](https://www.servicenow.com/docs/access?context=ai-search-trm-cat&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US).
{#now-assist-for-ea-rn-2026-05__now-assist-for-ea-rn-new-features-1}

## April 2026 {#ariaid-title3}

The ServiceNow®
ServiceNow Otto for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. ServiceNow Otto for Enterprise Architecture (EA) was enhanced and updated in the Australia release.

### What's new {#now-assist-for-ea-rn-2026-04__now-assist-for-ea-rn-new-features}

[ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:

    * Foundation: AI basics to deliver insights
    * Advanced: AI to boost productivity across relevant use cases
    * Prime: Act autonomously with all AI assets, and create your own

    Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.
{#now-assist-for-ea-rn-2026-04__now-assist-for-ea-rn-new-features-1}

### What's changed {#now-assist-for-ea-rn-2026-04__now-assist-for-ea-rn-ui-changes}

* The diagram comparison canvas displays visual indicators to highlight new or modified shapes and entities. Newly added shapes and relationship lines appear in green and modified ones appear in yellow.
{#now-assist-for-ea-rn-2026-04__now-assist-for-ea-rn-ui-changes-1}

## Australia Early Availability {#ariaid-title4}

The ServiceNow®
ServiceNow Otto for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. ServiceNow Otto for Enterprise Architecture (EA) was enhanced and updated in the Australia release.

### What's new {#now-assist-for-ea-rn-2026-03__now-assist-for-ea-rn-new-features}

[Business application summarization skill enhancements](https://www.servicenow.com/docs/access?context=generate-insights-into-ba&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US)
:   Generate context-sensitive business application summaries from the following pages:

    * Business capability hierarchy page: On generating a business application summary from this page, information such as the associated primary and secondary capabilities and the position in the capability hierarchy are displayed along with the general information about the business application.
    * Application rationalization list view page: On generating a business application summary from this page, information such as the indicator scores (actual and normalized scores), and associated demand details are displayed along with the general information about the business application.
    * Application rationalization bubble chart page: On generating a business application summary from this page, information such as x and y-axis details, and planned disposition details are displayed along with the general information about the business application.
    {#now-assist-for-ea-rn-2026-03__ul_vc3_gqd_d3c}

[Generate insights for Enterprise Architecture Workspace dashboard widgets](https://www.servicenow.com/docs/access?context=generate-insights-ea-dashboard&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US)Now Assist
:   Generate insights for the widgets available on the Enterprise Architecture Dashboard page using the Now Assist Explorer icon available on the header of each widget.

[Diagram change analysis skill enhancements](https://www.servicenow.com/docs/access?context=compare-modeling-diagrams&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US)
:
    * Compare any two versions of a diagram and generate a summary of the changes.
    * Select any version as a primary or secondary version to compare.
    * Generate a summary for real-time changes made to the primary version while already comparing it to another diagram version.
    * Modify diagram versions to compare using the Diagram comparison icon on the diagram comparison page.
    * Identify differences faster when comparing two versions of a diagram, by using the color-coded highlights on the canvas. Newly added shapes and relationship lines appear in green and modified ones appear in yellow.
    {#now-assist-for-ea-rn-2026-03__ul_ug1_svd_d3c}
{#now-assist-for-ea-rn-2026-03__now-assist-for-ea-rn-new-features-1}

### What's changed {#now-assist-for-ea-rn-2026-03__now-assist-for-ea-rn-ui-changes}

* The Now Assist icon is added to the header of each widget on the Enterprise Architecture Dashboard page.
* The Now Assist icon is removed from the side panel of the Enterprise Modeling and Visualization diagram page. It's added to the Compare diagrams page, which opens when you select the Compare versions button in the diagram canvas header.
* The Compare versions button is added to the header of the canvas on the diagram comparison page.
{#now-assist-for-ea-rn-2026-03__now-assist-for-ea-rn-ui-changes-1}