Notify release notes
Release version: Brazil
Updated September 10, 2026
1 minute to read
The ServiceNow® Notify application provides support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. See the following sections for release notes by version.
About Notify
- Notify provides support for SMS and voice channels on the ServiceNow AI Platform for communicating internally with team members and externally with customers and contractors.
- Use and integrate Notify with the third-party service providers as a communication channel to meet with the stakeholders to resolve the incidents.
See Notify for more information.
Activation and other requirements
- Activation information
- Notify is a ServiceNow AI Platform feature that is active by default.
Accessibility and localization
- Accessibility information
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- Reflow support for Notify: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations.