---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Mobile Platform release notes

# Mobile Platform release notes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Mobile Platform application enables you to access your ServiceNow instance from anywhere. See the following sections for release notes by version.

## About Mobile Platform {#mobile-static-rn__mobile-static-rn-about}

* Empower your workforce to manage work from anywhere by delivering custom mobile experiences through the Now Mobile and Mobile Agent apps.
* Support field service technicians and engineers on the go by giving them off-site access to incidents, tasks, and workflows through the Mobile Agent app.
* Streamline everyday employee tasks by letting your entire organization view schedules, browse knowledge articles, and reserve resources through the Now Mobile app.
{#mobile-static-rn__ul_od5_hdb_3kc}

See [Mobile Platform](https://www.servicenow.com/docs/access?context=mobile-config-navigation&version=brazil&pubname=brazil-mobile&ft:locale=en-US) for more information.{#mobile-static-rn__mobile-static-rn-about-2}

## Activation and other requirements {#mobile-static-rn__mobile-static-rn-requirements-activation}

Activation information{#mobile-static-rn__mobile-static-rn-activation-info}
:   Mobile Platform is a ServiceNow AI Platform feature that is active by default.{#mobile-static-rn__mobile-static-rn-requirements-info-1}
{#mobile-static-rn__mobile-static-rn-requirements-info-1}{#mobile-static-rn__mobile-static-rn-activation-details}

## Brazil Early Availability {#ariaid-title2}

The September 2026 mobile release introduces voice-to-form capabilities for faster data entry, Microsoft Entra Shared Device Mode for secure multi-user device sharing, and enhanced Android app security
compliance.

### What's new {#mobile-rn-2026-09__Untitled-new}

[Voice to form](https://www.servicenow.com/docs/access?context=voice-to-form&version=brazil&pubname=brazil-mobile&ft:locale=en-US){#mobile-rn-2026-09__Untitled-new-feature-1}

:   Fill an entire mobile form by speaking aloud using voice to form. On-device AI maps what you say to the correct fields, and you can review and edit the results before submitting the form.

[Support for Microsoft Entra Shared Device Mode](https://www.servicenow.com/docs/access?context=shared-device-device-level&version=brazil&pubname=brazil-mobile&ft:locale=en-US)

:   Enable secure multi-user device sharing with Microsoft Entra Shared Device Mode. Users authenticate once at the device level, and Microsoft Entra-enabled apps use this authentication as part of their own sign-in process. When
    users sign out, data is cleared across all apps, preparing the device for the next user. This setup is applicable for areas like kiosk and shift-based deployments managed through Microsoft Intune.

{#mobile-rn-2026-09__Untitled-new-list}

### What's changed {#mobile-rn-2026-09__Untitled-changed}

Android app build request form{#mobile-rn-2026-09__Untitled-changed-feature-1}

:   Meet Google's new Android security requirements for developer verification and app registration using the updated build request form and pipeline. The form now includes a developer verification section where you provide your
    snippet, and the pipeline automatically embeds it in your APK or generates a verification APK for manual registration.

{#mobile-rn-2026-09__Untitled-changed-list}