MCP Server Console release notes

Release version: Brazil
Updated September 10, 2026
2 minutes to read

The ServiceNow® MCP Server Console application enables secure and governed access to functionality on a ServiceNow instance for AI applications with Model Context Protocol (MCP) servers. MCP servers extend ServiceNow AI Platform® functionality into any external MCP client and employee experience over the Model Context Protocol. MCP Server Console is a new application in the Brazil release.

About MCP Server Console

  • Unify the MCP Server creation process by embedding OAuth Client registration directly within the MCP Server Console wizard. This eliminates the need for users to switch contexts between multiple consoles.
  • Enable administrators to configure annotations across all supported tool types. Annotations will be included in the tools/list response per MCP specification, allowing MCP clients like Claude to apply correct permission policies.
  • Get started with the preconfigured Quickstart Server for looking up and summarizing incident and case records.
  • Create MCP apps to implement and manage interactive interfaces for your tools that can be displayed by MCP clients.
  • Integrate third-party identity provider (IDP) with MCP server to support users authentication through a third-party (IDP).
  • Create MCP Server Console servers and tools based on various categories including Now Assist skills for different use cases.
  • Connect to any MCP Server Console client using OAuth 2.0 authentication.

See MCP Server Console for more information.

Activation and other requirements

Important:
MCP Server Console is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Activation information
MCP Server Console is available with activation of a Now Assist application. For more information, see Installing Generative AI Controller and Install plugins for ServiceNow Otto.
Note:
For patch compatibility, see the Model Context Protocol Server listing in the ServiceNow Store.

Brazil Early Availability

The ServiceNow® MCP Server Console application enables secure and governed access to functionality on a ServiceNow instance for AI applications with Model Context Protocol (MCP) servers. MCP servers extend ServiceNow AI Platform® functionality into any external MCP client and employee experience over the Model Context Protocol. MCP Server Console is a new application in the Brazil release.

What's new

Monitoring dashboard

Explore MCP Server monitoring dashboard to review the performance and usage of the MCP servers and tools in a specific time frame.

Create client authorizations

Explore an alternate way of OAth creation with Client Authorization option by integrating OAuth Client registration directly within the MCP Server Console. This feature eliminates the need to switch between different consoles.