---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Knowledge Graph Brazil Early Availability release notes

# Knowledge Graph Brazil Early Availability release notes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Improved search results accuracy with enhanced Knowledge Graph integration in ServiceNow® Otto for Virtual Agent Virtual Agent, ServiceNow Otto panel and AI Agent applications.

## What's deprecated or removed {#knowledge-graph-rn-2026-09__knowledge-graph-rn-2026-09-deprecated-removed}

[Now LLM Service deprecation notice](https://www.servicenow.com/docs/access?context=exploring-large-language-models&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US){#knowledge-graph-rn-2026-09__knowledge-graph-rn-2026-09-dep-feature-1}
:   Starting with the September 2026 release, Gemma 4 joins our growing portfolio of open-weight models available through Now LLM Service. The latest industry advancements are available alongside sovereignty-focused options. All models are hosted and governed by ServiceNow with the same infrastructure and data protections. Older models will remain available for existing published AI skills, agents, and agentic workflows, but will no longer be available for new development or configuration. For details, see the [KB3066214: ServiceNow Otto Model Upgrades](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3066214) article in the Now Support Knowledge Base.
{#knowledge-graph-rn-2026-09__knowledge-graph-rn-2026-09-dep-list}