ITOM AIOps release notes
Release version: Brazil
Updated September 10, 2026
1 minute to read
The ServiceNow® ITOM AIOps applications use machine learning and analytics to group alerts, detect infrastructure anomalies, and automate root-cause analysis across complex digital environments. The applications enable IT teams to proactively prevent outages and accelerate incident remediation. See the release notes of each individual ITOM AIOps application.
About ITOM AIOps
- Detect and correlate alerts across infrastructure and services, reducing noise and surfacing critical issues before they impact business operations.
- Combine CMDB, Service Mapping, and observability data to reveal hidden dependencies and calculate real business impact of incidents.
- Use machine learning on real time logs and metrics to identify anomalies and predict outages before they disrupt service.
- Streamline incident response with structured workflows, automated escalation, and prioritized, context-rich alerts for faster resolution.
- Enable proactive service quality management through automated SLO tracking, alerting, and threshold monitoring across the IT environment.
See ITOM AIOps for more information.
Activation and other requirements
- Activation information
- Install the applications by requesting them from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.