Intelligent approvals release notes

Release version: Brazil
Updated September 10, 2026
1 minute to read

The ServiceNow® Intelligent approvals application automatically evaluates incoming approval requests against your organization's policy documents. Requests that clearly meet policy criteria are approved or rejected automatically, while ambiguous cases are routed to human reviewers for approval. See the following sections for release notes by version.

About Intelligent approvals

  • Automate approval decisions based on an uploaded policy document.
  • Reduce development and deployment time of approval automation.
  • Translate an approval policy document into AI-generated approval rules.
  • Use a approval policy document as the source of truth.

See Intelligent approvals for more information.

Activation and other requirements

Activation information
Install Intelligent approvals by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.