Intelligent approvals Brazil Early Availability
Release version: Brazil
Updated September 10, 2026
1 minute to read
Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy.
What's new
- Create an intelligent approval from a KB article
- Use a KB article to create an intelligent approval. Have the system monitor the current state of the KB article and deactivate the intelligent approval when it is out of date or retired.
- Create an intelligent approval from a conversation
- Create an intelligent approval from the ServiceNow Otto® chat interface.