---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Intelligent approvals Brazil Early Availability

# Intelligent approvals Brazil Early Availability {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an intelligent approval from a chat interface and use a KB article as the source of an approval policy.

## What's new {#intelligent-approvals-rn-2026-09__intelligent-approvals-rn-2026-09-new}

[Create an intelligent approval from a KB article](https://www.servicenow.com/docs/access?context=create-an-intelligent-approval-from-a-kb-article&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US){#intelligent-approvals-rn-2026-09__intelligent-approvals-rn-2026-09-new-feature-1}
:   Use a KB article to create an intelligent approval. Have the system monitor the current state of the KB article and deactivate the intelligent approval when it is out of date or retired.

[Create an intelligent approval from a conversation](https://www.servicenow.com/docs/access?context=create-an-intelligent-approval&version=brazil&pubname=brazil-build-workflows&ft:locale=en-US)
:   Create an intelligent approval from the ServiceNow Otto® chat interface.
{#intelligent-approvals-rn-2026-09__intelligent-approvals-rn-2026-09-new-list}