Australia release notes

Release version: Australia
Updated September 10, 2026
2 minutes to read
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Summary of Australia release notes

The ServiceNow® Australia release delivers new products, applications, enhancements, and fixes across existing offerings. These release notes serve as a comprehensive guide to help you understand the updates, prepare for your upgrade, and successfully upgrade your ServiceNow instance.

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Upgrade Process Guidance

Upgrading to Australia requires careful planning, testing, and validation. The release notes are structured to support each phase of the upgrade journey:

  • Learn about Australia: Explore new features and changes in this release.
  • Prepare your upgrade: Select the target version and ready your environment.
  • Upgrade to Australia: Follow the recommended process to upgrade your instance efficiently.

It is advised to complete these phases sequentially to ensure a smooth upgrade.

Release Timeline and Patch Management

The Australia release includes multiple patch and security patch versions released throughout the year. The release notes provide current release dates and direct you to a full list of available patches and hotfixes. Be aware that future release dates may change.

Tools to Enhance Your Upgrade Experience

ServiceNow offers several tools designed to help you navigate release notes and streamline your upgrade process:

  • Build your own release notes: Customize and filter release notes for your needs.
  • Release notes summaries: Access product-specific release notes by category, such as browser requirements, in a consolidated view.
  • Personalized PRB release notes: Generate cumulative lists of problems fixed from your current version to any target version.
  • Combined product release notes for cross-family upgrades: View all relevant release notes for products across different family versions in one place.

Upgrade Paths

The release notes include specific guidance tailored for upgrades from previous releases such as Zurich, Yokohama, and Xanadu, as well as information on patch and hotfix releases for Australia. Selecting the correct upgrade path ensures you apply the appropriate procedures and fixes.

The ServiceNow® Australia release includes new products and applications, as well as additional features and fixes for existing products. Read the release notes to learn about the release, prepare for your upgrade, and upgrade your instance.

Path to successful upgrades

Upgrading your instance involves planning, testing, and validation. The release notes guide you through completing all of the phases and tasks for a successful upgrade.

Seven steps for a successful upgrade

Start your upgrade journey

To use the release notes in your upgrade process, choose the upgrade phase that you're ready to start with. It's recommended you complete the phases in the order listed. For a guide to the redesigned release notes experience, see Using the release notes.

Release timeline

New Australia release versions are released throughout the year. Here are the current dates for Australia patch and security patch releases. To view a full list of Australia release versions, refer to Available patches and hotfixes. Future release dates are subject to change.

Australia release timeline for the year of 2026

Maximize your release notes value

Learn how to navigate the redesigned release notes and find the information you’re looking for. Use new release notes tools to improve your upgrade experience.

Release notes tools

We've created some tools to help you review the release notes and upgrade more quickly and efficiently. For more information, see Build your own release notes.

Release notes summaries

If you're interested in a specific set of release notes information, we've displayed release notes for all products by category. For example, you can read about the browser requirements for all Australia products, all on one page.

Personalized PRB release notes

Generate a cumulative list of all the problems that are fixed in an upgrade from your current release version to any available target version.

Combined product release notes for cross-family upgrades

View all release notes information for any product, from any family release version to another, on one page.

To check out the release notes tools available for your upgrade scenario, choose your upgrade path to Australia.

Choose your upgrade path to Australia