Event Management release notes

Release version: Brazil
Updated September 10, 2026
1 minute to read

The ServiceNow®Event Management application helps you detect and resolve IT issues before they disrupt services. It ingests events from monitoring tools, reduces noise through deduplication and filtering, and correlates related events into actionable alerts. When Event Management identifies a business-impacting condition, it surfaces a prioritized alert linked to affected services and CIs. See the following sections for release notes by version.

About Event Management

  • Cut through alert noise with automatic deduplication and filtering.
  • Focus on what matters by prioritizing alerts based on business impact.
  • Resolve issues faster by correlating related events into actionable alerts.
  • See the full picture with CI and service context on every alert.
  • Accelerate response with built-in playbooks and remediation actions.
  • Reduce manual effort by automating alert handling with ServiceNow Otto for ITOM.

See Event Management for more information.

Activation and other requirements

Note:
Event Management is available in the ServiceNow Store. For details, see the following activation information.
Activation information
Install Event Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Accessibility and localization

Localization information
The current available languages for Event Management are US English, UK English, French, German, Italian, Japanese, and Spanish. The default language is US English.