EmployeeWorks release notes

Release version: Brazil
Updated September 10, 2026
1 minute to read

The ServiceNow® EmployeeWorks is ServiceNow's AI-powered employee experience platform that brings IT, HR, Finance, and enterprise services into a single, personalized destination.

About EmployeeWorks

  • Get instant answers and complete tasks faster by using conversational AI to automate workflows and answer employee questions.
  • Stay informed and connected by accessing news, announcements, events, and curated content through departmental microsites and topic pages.
  • Find the right people and information by searching across profiles, org charts, and enterprise content all in one unified portal.
  • Manage your work seamlessly by consolidating to-dos, approvals, requests, and insights into a personalized workspace with configurable widgets.
  • Work whenever, wherever by accessing EmployeeWorks across web, mobile, and all your favorite devices with a mobile-first experience.

See for more information.

Activation and other requirements

Activation information

Install EmployeeWorks by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

For more information, see EmployeeWorks Web App setup flow.
Upgrade information
EmployeeWorks requires Zurich Patch 9 or later and an AI assistant (Moveworks or ServiceNow Otto).

Accessibility

Accessibility information
  • The AI widget builder in EmployeeWorks includes built-in design components that support accessibility standards. When custom widgets are created through the prompt-driven interface, the design components are structured to help developers address accessibility requirements.