--- sourceDocument: Australia Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes Release : - australia ft:locale : - en-US ft:publication_title : - Australia Release Notes ft:clusterId : - rn bundleId : - rn --- # Employee Center release notes # Employee Center release notes {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read The ServiceNow® Employee Center application is a standard multi-department, dynamic employee portal for unified service delivery. Employee Center was enhanced and updated in the Australia release. ## About Employee Center {#employee-center-rn__employee-center-rn-highlights} * Add editable, tab-specific filters to the Enhanced Requests Experience functionality on the Employee Center portal to make searching and managing requests more streamlined. * Enable employees to check their latest company news and upcoming events using Now Assist in Virtual Agent with the Company News \& Events AI Agent in the Now Assist for Employee Experience. The AI Agent displays a list of all the latest news and planned events in the company. * Employees can check all their to-do tasks and pending approvals using Now Assist in Virtual Agent for Microsoft Teams. * Add granular admin roles to create an Employee profile. * Simplify how employees move through by providing a modern, left‑aligned, one‑level navigation that reduces cognitive load and adapts seamlessly across desktop and mobile. * Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. {#employee-center-rn__ul_ezb_x5p_c3c} See [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) for more information.{#employee-center-rn__employee-center-rn-highlights-2} ## Activation and other requirements Important: Employee Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. Activation information : Install Employee Center by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#employee-center-rn__employee-center-rn-activation-1} Upgrade information : The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&version=australia&pubname=australia-platform-administration&ft:locale=en-US).{#employee-center-rn__employee-center-rn-upgrade-info-1} ## Accessibility and localization Accessibility information : Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. Clear heading hierarchies improve navigation for screen reader and keyboard users.{#employee-center-rn__employee-center-rn-accessibility-1} ## Australia {#ariaid-title2} The ServiceNow® Employee Center application is a standard multi-department, dynamic employee portal for unified service delivery. Employee Center was enhanced and updated in the Australia release. ### What's new {#employee-center-rn-release__employee-center-rn-new-features} [Simplified Navigation](https://www.servicenow.com/docs/access?context=simple-portal-navigation-ec&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) : Simplify how employees move through Employee Center by providing a modern, left‑aligned, one‑level navigation that reduces cognitive load and adapts seamlessly across desktop and mobile. [Manage approvals with Approval Assistance AI agent](https://www.servicenow.com/docs/access?context=manage-approvals-with-approvals-agent&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) : Accelerate request approvals by automatically aggregating relevant details, validating requests against policies, and recommending approval decisions to managers. [Configure widget heading levels for accessibility](https://www.servicenow.com/docs/access?context=config-heading-widget-instance&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) : Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. [Enhanced Requests Experience](https://www.servicenow.com/docs/access?context=my-requests-update-intro&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) : Improve the Enhanced Requests Experience functionality by enabling specific tabs created for specific filters. Help employees find relevant requests faster while giving admins, experience owners, and service owners greater control over curating page design for specific purposes. [ServiceNow Otto Chat Integration](https://www.servicenow.com/docs/access?context=moveworks-for-employeecenter&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) : Empower employees with Moveworks for Employee Center and its AI-powered conversational support. Using the Moveworks embedded AI assistant plugin, your employees can ask questions, get instant answers, and complete tasks end-to-end from Employee Center and Employee Center Pro. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&version=australia&pubname=australia-employee-service-management&ft:locale=en-US){#employee-center-rn-release__employee-center-rn-rn-qst} : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. {#employee-center-rn-release__employee-center-rn-new-features-1}