---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Employee Center Pro release notes

# Employee Center Pro release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Employee Center Pro application provides a central hub for departmental services with unified system access and actionable content experiences. Employee Center Pro was enhanced and updated in the Australia release.

## About Employee Center Pro {#ec-pro-rn__ec-pro-rn-highlights}

Add granular admin roles to the Integrated experience and service feedback functionality to decentralize administrative task management.{#ec-pro-rn__ec-pro-rn-highlights-1}

See [Employee Center Pro](https://www.servicenow.com/docs/access?context=employee-center-pro-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) for more information.{#ec-pro-rn__ec-pro-rn-highlights-2}

## Activation and other requirements

Important:  
Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install Employee Center Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#ec-pro-rn__ec-pro-rn-activation-1}

Upgrade information

:   The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&version=australia&pubname=australia-platform-administration&ft:locale=en-US).{#ec-pro-rn__ec-pro-rn-upgrade-info-1}

## Australia {#ariaid-title2}

The ServiceNow®
Employee Center Pro application provides a central hub for departmental services with unified system access and actionable content experiences. Employee Center Pro was enhanced and updated in the Australia release.

### What's new {#ec-pro-rn-release__ec-pro-rn-new-features}

[Integrated experience and service feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)
:   Add granular admin roles to the Integrated experience and service feedback functionality to decentralize administrative task management.

[ServiceNow Otto Chat Integration](https://www.servicenow.com/docs/access?context=moveworks-for-employeecenter&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)

:   Empower employees with Moveworks for Employee Center and its AI-powered conversational support. Using the Moveworks embedded AI assistant plugin, your employees can ask questions, get instant answers, and complete tasks end-to-end from Employee Center and Employee Center Pro.

[Quick start tests for Employee Center Pro](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center-pro&version=australia&pubname=australia-employee-service-management&ft:locale=en-US){#ec-pro-rn-release__ec-pro-rn-rn-qst}

:   After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center Pro works as expected. If you customized Employee Center Pro, copy the quick start tests and configure them for your customizations.

{#ec-pro-rn-release__ec-pro-rn-new-features-1}