---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Contract Management Pro release notes

# Contract Management Pro release notes {#ariaid-title1}

Release version: Australia  
Updated June 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Contract Management Pro solution enables you to set up contract document templates, clauses, and clause variations, and to initiate contract and amendment requests. The solution uses AI to analyze contracts and extract metadata. It also supports e-signatures, wet signatures, and external storage systems.Contract Management Pro was enhanced and updated in the Australia release.

## About Contract Management Pro {#cmpro-rn__cmpro-highlights}

* Support for parallel signing in electronic signature process.
* ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Otto for Contract Management Pro. Check your entitlements to determine your access to specific features.
* View the complete contract family hierarchy --- including parent, sibling, and child contract requests --- from the Related contract requests tab of the contract request.
* Upload multiple supporting documents in a single action from your computer, activity stream, or external storage.
* Assign roles to signatories to define their level of participation in the Docusign e-signature process.
* Manage contracts signed outside the system using offline signature support for contract requests.
* Send contracts for signature using Adobe Sign without signing in to the electronic signature portal.
* Track undelivered electronic signature requests for a contract.

## Activation and other requirements

Note:  
Contract Management Pro is available in the ServiceNow store. For details, see the "Activation information" section of these release notes.

Activation information

:   Contract Management Pro is available in the ServiceNow store. Check your entitlements to determine whether you have access to this application.{#cmpro-rn__cmpro-activation-1}

Upgrade information

:   No upgrade actions are required for this release.{#cmpro-rn__cmpro-upgrade-info-1}

* **[ServiceNow Otto for Contract Management Pro release notes](https://servicenow-prod.fluidtopics.net/sjbNf9e~0~NcBi0wDdAWsQ#cmpro-na-rn)**   
  The ServiceNow Otto for Contract Management Pro uses generative AI capabilities to analyze a contract for missing or non-standard clauses and conversational search to query documents using natural language. It also includes agentic AI capabilities that automatically extract metadata and obligations from signed contracts and calculate reminder dates for contract renewals or terminations. You can integrate external AI-powered negotiation tools with ServiceNow Otto for Contract Management Pro through Model Context Protocol to access contract context during negotiation. ServiceNow Otto for Contract Management Pro was enhanced and updated in the Australia release.