Card Data Security release notes

Release version: Brazil
Updated March 12, 2026
1 minute to read

The ServiceNow® Card data security application helps you tokenize sensitive data in card disputes, such as primary account numbers (PANs) and documents, in Financial Services Operations dispute workflows. Card data security was enhanced and updated in the Brazil release.

About Card data security

  • Display sensitive documents, and mask or reveal PANs in the FSO workspace with the Card data security container.
  • View external documents from card networks, acquirers, and merchants at the transaction level of a dispute in an updated Attachments view.

See Card Data Security for more information.

Activation and other requirements

Important:
Card data security is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Activation information

Install Card data security by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Version 2.2.1

View, select, and download individual files within a ZIP attachment directly in the Disputes workspace, without leaving the platform.

What's new

View files in ZIP attachments
Preview and download individual files within a ZIP attachment directly in the Merchant tab of the Disputes workspace. Select a file from the file list to preview it, then download it if you need a copy.