Access Management

Accounts Payable Operations

Activity Management

Adoption Services

Advanced AI Search Management Tools

Advanced Approval Management

Advanced Approval Management AI

Advanced Risk

Advanced Work Assignment (AWA)

Agent Chat

Agent experience for CSM

Agentic Contact Center for Banking

Agentic Contact Center for Insurance

Agent Workspace for HR Case Management

AI Admin Center

AI Admin Hub

AI Agent Advisor

AI Agent Studio

AI Control Tower

AI Desktop Actions

AI Risk and Compliance

AI Search

API

App Engine ERP Rapid Deployment Packs

App Engine Management Center

App Engine Studio

Application Manager

Application Vulnerability Response

Asset Audit Response

Audit Management

Authentication

Autonomous Workforce

Build Agent

Build Agent and Autonomous Engineer

Business Continuity Management

Buying Group

Card Data Security

Care Team Operations for Biomed

Care Team Operations for Environmental Services

Care Team Operations for Facilities

Care Team Operations for Healthcare IT

Care Team Work Management

Case and Knowledge Management

Case management for CSM

Certificate Inventory and Management

Change Management

Clone Admin Console

Cloud Cost Management

Code Signing

Collaborative Work Management

Collaborative Work Management (CWM)

Common Governance, Risk, and Compliance feature

Common Governance, Risk, and Compliance features

Compliance Case Management

Configurable Workspace

Configuration Compliance

Configuration Management Database (CMDB)

Container Vulnerability Response

Content Understanding

Continuous Authorization and Monitoring

Contract Management Pro

Contract Management Pro MCP Server

Core Business Suite

CPQ

Creator Studio

CRM API Core

CRM Core

CRM Outlook Add-in

Customer Contracts and Entitlements

Customer Engagement Sequences

Customer self-service for Sales Customer Relationship Management

Customer Service Problem Management

Customer Success Management

Data Catalog

Data Center and Network Asset Management

Data Management

Data Management for CSM

Data Privacy

Data products

Data Separation

Developer Sandboxes

DevOps Change Velocity

Digital End-User Experience

Discovery

Discovery store applications

Dispute Content Pack for US Regulations

Dispute Rules Content Pack for Mastercard

Dispute Rules Content Pack for Visa

Document Intelligence

Document Services

Domain Separation

Employee Center

Employee Center Pro

Employee Slate

Employee Slate for ITSM

EMR Provider Directory Sync Sync

Encryption

Encryption Key Management

Enterprise Architecture

Enterprise Asset Management

Enterprise Service Management Foundation

Event Management

Extended Security for Enterprise-Wide Deployment

External Content Connectors

Field Service Management

Financial Services Card Operations

Financial Services Operations Core

Financial Services Operations Integration with Mastercard

Financial Services Operations Integration with Verifi

Financial Services Operations Integration with Visa

Firewall Audits and Reporting

Flows, subflows, and actions

Generative AI Controller

Goal Framework

Goal Framework for SPM

Hardware Asset Management

Healthcare and Life Sciences Service Management Core

Healthcare Operations Core

Health Log Analytics

Hermes Messaging Service

HL7 FHIR Spoke

HL7 v2.x Integration

Identity

Impact

Import and Export

Incident Management

Industrial Connected Workforce Core

Industrial Connected Workforce Mobile Experience

Industrial Guided Tasks

Industrial Process Manager

Industrial Standards

Instance Data Replication

Instance Scan

Integration Hub

Intelligent approvals

Interview management

ITOM AIOps

ITOM Cloud Accelerate

ITOM MCP Server Console

ITOM Visibility

ITSM Employee Slate for Moveworks

ITSM MCP Server

Key Management

Knowledge Center

Knowledge Graph

Kubernetes Visibility Agent (KVA)

L1 IT Service Desk AI Specialist

Lead Management

LEAP

Legacy Application Manager

Legal Conflict of Interest

Legal Matter Management

Legal Request Management

Live Connect

Localization Workspace

Manufacturing Commercial Operations

MCP for Strategic Portfolio Management

MCP Server Console

MID Server

Mobile Platform

Next Experience

Next Experience Components

Next Experience Developer (NED) Tools

Notifications

Notify

Now Assist for Employee Center Pro

Now Assist for Sales CRM for Telecommunications

Now Assist in Document Intelligence

On-Call Scheduling

Operational Resilience

Operational Sustainability Management

Operational Sustainability Management (formerly Environmental, Social, and Governance)

Operational Technology Discovery

Operational Technology Incident Management

Operational Technology Manager

Operational Technology Setup

Opportunity Management

Order Management

Partner Relationship Management

Password Reset

Performance Analytics

Performance Analyzer

Platform Analytics experience

Playbook

Policy and Compliance Management

Portfolio Planning

Predictive AI for CSM

Predictive Intelligence

Pricing Management

Privacy Management

Process Mining

Process Mining for ITSM

Product Catalog Management

Product Catalog Management and Pricing Management

Product Support for Technology

Project Portfolio Management

Project Workspace

Public Sector Digital Services

Purchase Order Management

Quote Management

Recommended Actions for HRSD

Recommended Actions for Operational Technology Service Management (OTSM)

Recruitment workspace

Regulatory Change Management

ReleaseOps

Request Management

Resource Management Workspace

Retail

Retail Strategic Portfolio Management Suite

Reverse Tunnel

RPA Hub

Sales Agreement

Sales CRM for Telecommunications

Sales CRM Mobile

Sales Forecasting

Sales Territory Management​

Security Center

Security Incident Response

Self-service and omnichannel engagement for CSM

Service Catalog

Service Exchange (formerly Service Bridge)

Service Graph Connector Integration for Claroty CTD

Service Mapping

ServiceNow AI Lens

ServiceNow AI Platform core feature

ServiceNow CLI

ServiceNow IDE

ServiceNow Lux Lab for VS Code

ServiceNow Otto for App Engine

ServiceNow Otto for Care Team Operations

ServiceNow Otto for Collaborative Work Management (CWM) (CWM)

ServiceNow Otto for Configuration Management Database (CMDB)

ServiceNow Otto for Contract Management Pro

ServiceNow Otto for Creator

ServiceNow Otto for Enterprise Architecture (EA)

ServiceNow Otto for Financial Services Operations (FSO)

ServiceNow Otto for FSM

ServiceNow Otto for HR Service Delivery (HRSD)

ServiceNow Otto for IT Service Management (ITSM)

ServiceNow Otto for Legal Service Delivery (LSD)

ServiceNow Otto for Operational Technology (OT) Service Management

ServiceNow Otto for Setup

ServiceNow Otto for Software Asset Management (SAM)

ServiceNow Otto for Source-to-Pay Operations

ServiceNow Otto for Strategic Portfolio Management

ServiceNow Otto for Telecommunications, Media, and Technology (TMT)

ServiceNow Otto for Virtual Agent

ServiceNow Otto for Workplace Service Delivery (WSD)

ServiceNow Otto for Zero Copy Connector

ServiceNow Otto in Platform Analytics

ServiceNow Quote Experience

ServiceNow SDK

ServiceNow Studio

ServiceNow Vault

Service Operations Workspace for ITSM

Service Portal

Sidebar

Simplified IT Service Management

Smart Assessment Engine

Software Asset Management

Source-to-Pay Operations Integrations

Sourcing and Procurement Operations

SPM Enterprise-Wide Deployment

Strategic Planning

Strategic Spend Tracking for PPM

Stream Connect

Subscription Management

Supplier Lifecycle Operations

System Localization

Table Builder

Telecommunication Network Inventory

Telecommunications Customer 360

Telecommunications Network Inventory

Telecommunications Service Operations Management (TSOM)

Theme Builder

Third-party Risk Management

Threat Intelligence Security Center

UI Builder

Unified Security Exposure Management (USEM)

Universal Request

Upgrade Console

Usage Insights

Virtual Agent

Visa Spoke

Vulnerability Response

Vulnerability Response Integration with Claroty CTD

Workforce Optimization for CSM

Zero Copy Connector for ERP

Zero Copy Connectors