--- sourceDocument: Brazil Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/release-notes Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Release Notes ft:clusterId : - rn bundleId : - rn --- # API release notes # API release notes {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read The ServiceNow® APIs enable organizations to programmatically integrate ServiceNow® with other systems, automate business processes, and extend platform capabilities to create seamless, end-to-end workflows across their entire IT and business ecosystem. See the following sections for release notes by family and store release. ## About ServiceNow® APIs {#api-rn-static__api-rn-static-about} * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. * Client Next Experience APIs include client APIs compatible with the Next Experience UI. {#api-rn-static__ul_j1j_tk1_bkc} See [API implementation and reference](https://www.servicenow.com/docs/access?context=api-implementation-reference&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) for more information.{#api-rn-static__api-rn-static-about-2} ## Activation and other requirements {#api-rn-static__api-rn-static-requirements-activation} Activation information{#api-rn-static__api-rn-static-activation-info} : API activation is dependent on the specific product or application where the API is required. Consult your product documentation or contact your ServiceNow® administrator to determine activation steps for your use case. {#api-rn-static__api-rn-static-requirements-info-1} {#api-rn-static__api-rn-static-requirements-info-1}{#api-rn-static__api-rn-static-activation-details} ## October 2026 {#ariaid-title2} ServiceNow® APIs enable you to build custom applications and experiences. APIs were enhanced and updated in the ServiceNow Store release. ### What's new {#api-rn-2026-10__api-rn-2026-10-new} : {#api-rn-2026-10__table_djq_2qv_bkc__entry__5} | Application | App Version | API type | API | Methods/Endpoints | |-|-|-|-|-| | Mobile SDK Libraries - Android | 2.26.0 | Mobile SDK | [NowChatConfiguration class - Android](https://www.servicenow.com/docs/access?context=NowChatOptionsAndroid&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | VoiceInputButton() | | Mobile SDK Libraries - iOS | 2.26.0 | Mobile SDK | [NowChatConfiguration class - iOS](https://www.servicenow.com/docs/access?context=NowChatOptionsiOS&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | VoiceInputButton() | | Zero Copy Connector for ERP (com.snc.sn_erp_integration) | 10.6.0 | Server | [sn_erp_integration API - Scoped, Global](https://www.servicenow.com/docs/access?context=sn_erp_integrationBothAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | getRowCount() | [Table 1. New API classes, methods, and endpoints in ServiceNow Store] {#api-rn-2026-10__table_djq_2qv_bkc} {#api-rn-2026-10__api-rn-2026-10-new-list} ### What's changed {#api-rn-2026-10__api-rn-2026-10-changed} : {#api-rn-2026-10__table_rgg_kz3_sjc__entry__5} | Application | App Version | API type | API | Methods/Endpoints | |-|-|-|-|-| | Universal MCP Client | 1.1.3 | Server | [MCPClient - Scoped](https://www.servicenow.com/docs/access?context=MCPClientAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | A new parameter caller_product is added to specify the scope name of the application making the API call. This parameter is required for the following methods. * getServers() * getToolInfo() * invokeTool() * listTools() {#api-rn-2026-10__ul_a5n_bkq_rkc} | | Mobile SDK Libraries - Android | 2.26.0 | Mobile SDK | [NowChatConfiguration class - Android](https://www.servicenow.com/docs/access?context=NowChatOptionsAndroid&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | New optional parameters added to UIConfiguration(). * hideServiceNowInProductBranding: Show or hide ServiceNow branding in Virtual Agent. * voiceInputButton: Show or hide the speech-to-text microphone button in the text input bar. {#api-rn-2026-10__ul_lyz_rfh_tkc} | | Mobile SDK Libraries - iOS | 2.26.0 | Mobile SDK | [NowChatConfiguration class - iOS](https://www.servicenow.com/docs/access?context=NowChatOptionsiOS&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | New optional parameters added to UIConfiguration(). * hideBranding: Show or hide ServiceNow branding in Virtual Agent. * voiceInputButton: Show or hide the speech-to-text microphone button in the text input bar. {#api-rn-2026-10__ul_rz4_ngh_tkc} | | Order Management for Telecommunications and Media | 15.0.4 | REST | [Product Order Open API](https://www.servicenow.com/docs/access?context=tmf622_product_ordering-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | The PATCH `/sn_ind_tmt_orm/order/productOrder/{id}` endpoint now accepts the V3 `relatedParty` item shape (`role`/`@type`/`partyOrPartyRole`). PATCH supports only the reference pattern for both V2 and V3 versions of the API. | | Telecommunications Service Management | 8.0.3 | REST | [Product Inventory Open API](https://www.servicenow.com/docs/access?context=product-inventory-open-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | In the GET /product and GET /{id} endpoints, the `productCharacteristic.valueType` field now supports a new `sn_prd_invt.enableseamlessvaluetype` system property that, when enabled, returns the same backend value format the Product Order API already uses, allowing consistent characteristic value types across both APIs. | | Omnichannel Callback for Customer Service Management (sn_callback) | 1.8.3 | REST | [Voice Interaction Resource API](https://www.servicenow.com/docs/access?context=voice-interaction-resource-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | The `POST /api/now/openframe/voice-interaction` endpoint now prevents duplicate interactions by reusing existing work-in-progress callbacks when an agent clicks to call from the workspace. The system checks for WIP interactions with matching `inbound_id` and parties before creating a new record, and accepts a new `relatedRecords` objecy to pass callback context via `context_document` and `context_table` fields. | [Table 2. Changed API classes, methods and endpoints in ServiceNow Store] {#api-rn-2026-10__table_rgg_kz3_sjc} {#api-rn-2026-10__api-rn-2026-10-changed-list} ## Brazil Early Availability {#ariaid-title3} ServiceNow® APIs enable you to build custom applications and experiences. APIs were enhanced and updated in the Brazil release. ### What's new {#api-rn-brazil__API-rn-brazil-new} : {#api-rn-brazil__table_djq_2qv_bkc__entry__4} | Application | API type | API | Methods/Endpoints | |-|-|-|-| | Developer Sandboxes | REST | [Developer Sandbox Management API](https://www.servicenow.com/docs/access?context=developer-sandbox-management-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | Programmatically create, list, retrieve, and destroy isolated development environments within a ServiceNow® instance. * DELETE /dsbName * GET /operationId * GET /sandboxes * GET /sysId * POST /sandboxes {#api-rn-brazil__ul_lmg_xlx_gkc} | | Stream Connect | REST | [Schema Registry API](https://www.servicenow.com/docs/access?context=schema_registry-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | Retrieve Avro schemas along with their subject and version history. * GET /schemas * GET /schemas/ids/{id} * GET /schemas/ids/{id}/schema * GET /schemas/ids/{id}/subjects * GET /schemas/ids/{id}/versions * GET /subjects * GET /subjects/{subject}/versions * GET /subjects/{subject}/versions/{version} * GET /subjects/{subject}/versions/{version}/schema {#api-rn-brazil__ul_jbx_5c5_kkc} | | Sales Cart | REST | [Sales Cart REST API](https://www.servicenow.com/docs/access?context=sales-cart-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | Programmatically create, read, update, and submit a sales cart and its line items, or remove a cart or line item entirely. * POST /sales_cart * PATCH /v1/sales_cart * GET /v1/sales_cart * GET /sales_cart/{cart_id} * GET /sales_cart/{cartId}/line-item/{lineItemId} * POST /sales_cart/{cart_id}/submitorder * DELETE /sales_cart/{cart_id} * DELETE /sales_cart/{cartId}/line-item/{lineItemId} {#api-rn-brazil__ul_sales_cart_rn_endpoints} | | Platform (Glide) | Mobile Scripting | * [MobileGlideDate - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideDateScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileGlideDateTime - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideDateTimeScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileGlideElement - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideElementScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileGlideRecord - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideRecordScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileGlideSystem - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideSystemScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileGlideTime - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideTimeScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileGlideUser - Scoped](https://www.servicenow.com/docs/access?context=MobileGlideUserScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) * [MobileScripts - Scoped](https://www.servicenow.com/docs/access?context=MobileScriptsScopedAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | The Mobile Offline Scripting APIs introduce a set of scripting classes in the `sn_mobile_scripting` namespace that can run against data stored on a user's device. These classes query and modify records, read and write field values, and evaluate dates and times, so button conditions and write-back actions continue to work while the mobile app is offline. Because mobile scripts are a subset of the scripting capabilities available in the browser, the same script runs on the instance without modification when connectivity is available. | | Process Mining | Server | [ProcessMiningIntegrationAPI - Scoped](https://www.servicenow.com/docs/access?context=ProcessMiningIntAPIScoped&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | createProjectFromApi(): Create a process mining project and retrieve project data. | | Unified Secrets Gateway | Server | [SecretsAPI - Scoped](https://www.servicenow.com/docs/access?context=SecretsAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | Provides an entry point for delivering credentials to a MID Server without requiring the caller to know the underlying storage mechanism. Available methods: * getSecret() * getSecrets() {#api-rn-brazil__ul_qlw_dh4_5kc} | [Table 3. New API classes, methods, and endpoints in Brazil] {#api-rn-brazil__table_djq_2qv_bkc} {#api-rn-brazil__API-rn-brazil-new-list} ### What's changed {#api-rn-brazil__API-rn-brazil-changed} : {#api-rn-brazil__table_rgg_kz3_sjc__entry__4} | Application | API type | API | Endpoints | |-|-|-|-| | Virtual Agent and Live Agent | REST | [Virtual Agent Bot Integration API](https://www.servicenow.com/docs/access?context=bot-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | POST /bot/integration: The `history` parameter of the Virtual Agent Bot Integration API now supports an `attachment` type, letting the primary bot include files that were shared earlier in the conversation when it passes chat history to Virtual Agent or Live Agent. | [Table 4. Changed API classes, methods, and endpoints in Brazil] {#api-rn-brazil__table_rgg_kz3_sjc} {#api-rn-brazil__API-rn-brazil-changed-list} ### What's deprecated or removed {#api-rn-brazil__api-rn-brazil-deprecated-removed} [ProcessMiningIntegrationAPI - Scoped](https://www.servicenow.com/docs/access?context=ProcessMiningIntAPIScoped&version=brazil&pubname=brazil-api-reference&ft:locale=en-US){#api-rn-brazil__api-rn-brazil-dep-feature-1} : The createProject() method is deprecated. Use createProjectFromApi() instead. The properties promin.api.allow_no_role_mining and promin.api.auto_share_project_with_creator are also deprecated. {#api-rn-brazil__api-rn-brazil-dep-list} ## September 2026 {#ariaid-title4} ServiceNow® APIs enable you to build custom applications and experiences. APIs were enhanced and updated in the ServiceNow Store release. ### What's new {#api-rn-2026-09__API-rn-2026-09-new} : {#api-rn-2026-09__table_djq_2qv_bkc__entry__5} | Application | App Version | API type | API | Endpoints | |-|-|-|-|-| | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Offering Qualification API](https://www.servicenow.com/docs/access?context=product-offering-qualification-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | * POST /queryProductOfferingQualification * POST /checkProductOfferingQualification {#api-rn-2026-09__ul_j5b_mwb_jkc} | [Table 5. New API classes, methods, and endpoints in ServiceNow Store] {#api-rn-2026-09__table_djq_2qv_bkc} {#api-rn-2026-09__API-rn-2026-09-new-list} ### What's changed {#api-rn-2026-09__API-rn-2026-09-changed} : {#api-rn-2026-09__table_rgg_kz3_sjc__entry__5} | Application | App Version | API type | API | Methods/Endpoints | |-|-|-|-|-| | Workplace Calendar Synchronization | 3.4.16 | REST | [WSD Recurring Reservation API](https://www.servicenow.com/docs/access?context=wsd_recur_reserv-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | POST /create_series: The recurringPattern parameter now uses RFC 5545 iCalendar format (freq, dtstart, interval, byweekday, tzid, etc.) for better timezone handling and standards compliance. Note: Legacy format patterns (using repeats, options.\*, and startDate) remain supported and continue to work without changes. | | Interaction Controls Component | 3.0.1 | Client | [openFrameAPI - Client](https://www.servicenow.com/docs/access?context=c_openFrameAPI&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | * setICContext(): Supports supervisor monitoring controls (coaching, monitoring, barging), callback transfer enhancements with directTarget support, and clarified conditional logic for callback context timing. * subscribe(): Supports five new callback-related sub-actions (callbackLeaveAndTransfer, getSearchTarget, getMoreInfo, callbackTransferInitiated, cancelCallbackTransfer) and the openframe_icc_record_opened event for manager role interaction tracking. {#api-rn-2026-09__ul_icc_xdr_jkc} | | Product Catalog Management Core application | 20.0.2 | REST | [Product Catalog Search API](https://www.servicenow.com/docs/access?context=product-catalog-search-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | The POST /search endpoint now returns the productOfferingFamily field, which identifies the product offering family that each offering belongs to. | | Product Catalog Management Core application | 20.0.2 | Server | [CatalogSearchAPI - Scoped, Global](https://www.servicenow.com/docs/access?context=CatalogSearchAPI-scoped_global&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | The getCatalogData() now returns the `productOfferingFamily` field, which identifies the product offering family that each offering belongs to. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Order Open API](https://www.servicenow.com/docs/access?context=tmf622_product_ordering-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | PATCH /productOrder/{id}: * Now supports a `changeType=nonProduct` parameter to update order and line item administrative details without triggering product change workflows or state transitions. * Now accepts either the system ID (`sys_id`) or external ID (`external_id`) in the `productOrderItem.id` field, reducing the need for additional lookups when updating line items. * Supports associating payment profiles, billing accounts, and related parties (Account, Contact, Location, and Consumer) with product orders. This allows clients to link existing records or create new ones inline during order placement for streamlined end-to-end order workflows. {#api-rn-2026-09__ul_qlm_2z1_gkc} GET/LIST endpoints now support the following query parameters: `Account`, `Contact and Consumer(Related Party)`, `externalID`. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Service Order Open API](https://www.servicenow.com/docs/access?context=service-order-open-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | GET/LIST endpoints now support the following query parameters: `Account`, `Contact and Consumer(Related Party)`, `externalID`, `expectedStartDate`, `CompletionDate`, `requestedStartDate`, `requestedCompletionDate`, `expectedCompletionDate`. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Inventory Open API](https://www.servicenow.com/docs/access?context=product-inventory-open-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | GET/LIST endpoints now support the following query parameters: `Account`, `Contact` and `Consumer`(Related Party), `billingAccount`. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Catalog Open API](https://www.servicenow.com/docs/access?context=product-catalog-open-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | GET/LIST endpoints now support the following query parameters: `externalID`, `isSellable` | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Service Test Management Open API](https://www.servicenow.com/docs/access?context=service-test-management-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | All GET and POST endpoints responses return `id` and `externalId` as distinct fields on ServiceTest and ServiceTestSpecification resources. The `id` field returns the record's `sys_id`, and `externalId` returns the value of the `external_id` column when one is set. Existing query resolution behavior is unchanged, so requests that filter on an external identifier continue to work. | | Telecommunications Open APIs, Order Management for Telecommunications, Media, and Technology | 8.0.1, 15.0.0 | REST | [Product Catalog Open API](https://www.servicenow.com/docs/access?context=product-catalog-open-api&version=brazil&pubname=brazil-api-reference&ft:locale=en-US) | GET/LIST endpoints: Supports the Accept-Language request header on GET and LIST operations for retrieving translated field values, and filtering by translated name on LIST operations. | [Table 6. Changed API classes, methods and endpoints in ServiceNow Store] {#api-rn-2026-09__table_rgg_kz3_sjc} {#api-rn-2026-09__API-rn-2026-09-changed-list}