--- Release : - yokohama ft:locale : - Português ft:publication_title : - Interfaces conversacionais de Yokohama ft:clusterId : - convint bundleId : - convint workflow : - Platform --- Interfaces conversacionais de Yokohama - [Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/convint-landing-page.html?contentId=zV4jYvpLrGuBcRyGKVJQpw) - [Console de Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-console.html?contentId=UI~YFfvmrVcY1J2KPKedxA) - [Explorando Console de Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/exploring-ci.html?contentId=qU0UK1WfbBmYr~znO2Bl_g) - [Monitoramento e gestão Interfaces conversacionaisaplicações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/monitor-manage-ci-applications.html?contentId=b~iRN3mfBL8XYTSkuGW8mw) - [Canais no Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-channels-overview.html?contentId=xxaxIv~MqZwXfmWJb2fVZA) - [Desabilite o suporte do atendente para um canal](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/disable-live-agent-support-channel.html?contentId=_syUqU0YL49l2cosvyR8Nw) - [Usando bate-papo assíncrono em canais de mensagens](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/async-chat.html?contentId=UBSA1GpuX5LVrMxaf_AW4g) - [Configure bate-papo assíncrono para o canal da web](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/configure-async-web.html?contentId=mWkN66s8rLv_vg8DHIwCcg) - [Instalando Interfaces conversacionaiscomponentes](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-home-install-components.html?contentId=YMxYDYHPbuGRUffLWdqRUg) - [Configuração do Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-configuring.html?contentId=~lNtSpjHmDNbSntdn5ap3w) - [Configurações gerais de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-configuring-chat-features.html?contentId=FHYdECacQEJ3Db61A8Fd9g) - [Gerencie agentes virtuais de LLM na tela Assistentes](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/manage-llm-va.html?contentId=hGV2ksvhMzc3mHItBSBN~A) - [Adicionar seu bot a um portal](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-configure-bot-portal.html?contentId=sRnG1GS8ieoRfHM9Zf91Kg) - [Branding do cliente de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/branding-chat-client.html?contentId=mJxZuEAoqf2F9EyZHBLGbg) - [Crie um novo usuário para um bot de marca](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-create-new-branded-bot.html?contentId=IzlJd6OEy5beVFRmBwa5yw) - [Configure seu Virtual Agentidentidade visual do bot](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-configure-chat-branding.html?contentId=atDxLGsg~m7CsgfXL2NEpg) - [Habilite a visualização de mensagem no widget de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/web-client-message-preview.html?contentId=GDpP8lyKTuDguI_gEEpDBw) - [Habilite o acesso público ao widget de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/enable-public-access-web-client.html?contentId=t8ApwOyWZO7AUvLtyYvL3w) - [Configure variáveis de contexto para armazenar informações relacionadas ao bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-configure-context-variables.html?contentId=6YVUY0P_N~rLIf2fIoog7Q) - [Variáveis de contexto do bate-papo do atendente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/live-agent-chat-context-vars.html?contentId=0tz2s9myMmpl_WLoCYoCow) - [Mudança Virtual Agente. Bate-papo do agentemensagens do sistema](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-change-system-messages.html?contentId=UXwCWhUwfTh0yZonUVoQIQ) - [URL de navegação em Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/url-navigation-ci.html?contentId=ZDXvo63SOg307LtYy7vL1w) - [Configure a navegação de URL para links de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-configure-url-navigation.html?contentId=f99iFf22uyaEcMw9AbFS4A) - [Crie uma preferência de link inteligente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/create-smart-link-preference.html?contentId=9xnE3hhZPcMo8v4DjdTSCg) - [Crie pesquisas de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/create-chat-surveys.html?contentId=wiYmC_x4mBLqzvf4xAPhmA) - [Defina configurações de pesquisa pré-bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-configure-pre-chat-surveys.html?contentId=LLmNKTQz2H7CZTXCdFoy5g) - [Definir configurações de pesquisa pós-bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/define-post-chat-survey-config.html?contentId=k1mT7l4hvUGz9YAiQVmXXQ) - [Usando pesquisas pré-bate-papo com variáveis de contexto para descoberta de tópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/using-context-intent-prechat-survey.html?contentId=O1ul_51ej17GDj~2tId26A) - [Defina as configurações de intenção de contexto do tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ac-configure-context-topic-intent.html?contentId=HjrRhl8NVSCi5rugexjD0g) - [Configuração assistida das Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-guided-setup.html?contentId=G5EroBVKVKm396m7urN6vA) - [Referência do Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-reference-parent.html?contentId=HiNaQkn~AtzlH9KJo5dK3A) - [Gestão de dados em Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/va-data-mgmt.html?contentId=UALMvnqdDuDA7VA7aJPLdQ) - [Ative a limpeza da tabela para Virtual Agenttabelas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/activate-va-table-cleaning.html?contentId=ViTuk8DRhn0PVMfRG7LnrQ) - [Tabela de Informações de interação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-interaction-insights-table.html?contentId=Jwenw2EZluwszI7hZPuuTA) - [Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/virtual-agent-landing-page.html?contentId=Qvr3JybTdq7X8ZzPomXJuA) - [Explorando Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/exploring-virtual-agent.html?contentId=PYe3155X8pG1aGr9nZNiPg) - [Virtual Agent interface do widget de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-conversational-interface-options.html?contentId=wM6lvED4UoyKue6whIETMQ) - [Início rápido para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-quick-start.html?contentId=x6pg0vdg1nQvG2MpPmVu4Q) - [Exemplo de atualização de ativo Virtual Agentconversa com notificações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/example-va-conversation.html?contentId=Vb7vOcUdW~_iUyQXGvZjQQ) - [Crie o tópico Atualização de ativo em Designer do Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-example-conv-asset-refresh.html?contentId=l3orW9wTr2NpGdqDjxY5bg) - [Crie o fluxo de trabalho de Incidente em aberto no tópico Atualização de ativo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-example-asset-refresh-flow2.html?contentId=A6NoIiauEsx34g4fdbjy0g) - [Crie o fluxo de trabalho Mais informações no tópico Atualização de ativo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-example-asset-refresh-flow3.html?contentId=YAeCugd5_tNsxg_NcsuUww) - [Crie a notificação para o tópico Atualização de ativo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-example-asset-refresh-notification.html?contentId=BKUCgLhueLmpfs_07R~b9w) - [Associe conteúdo à notificação de Atualização de ativo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/associate-content-example-notification.html?contentId=NZNVT5g074zCOMC7SkP55w) - [Descoberta de tópico de LLM em Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-llm.html?contentId=kzTEoH5x3pQnrs6YmfhuUw) - [Compreensão da linguagem natural ( NLU) descoberta de tópico em Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-NLU.html?contentId=mEnE0bxNUC8NUK65CRv7_w) - [Modelos de linguagem natural sobre palavras-chave](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/advantages-nlu.html?contentId=LvTiqD8X4Jge1quVz1XGKQ) - [Diálogos para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/c_dialog-acts.html?contentId=cRbeaeJJ5BtPzJ8Z4ws1Gw) - [Implementar NLU em Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/implement-nlu-va.html?contentId=vh40gDe30CjFrzWLo1Uu7Q) - [Virtual Agent Lite](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-lite.html?contentId=_w~PqhvzlZ5IyeRyPOsdaA) - [Início rápido para Virtual Agent Lite](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/quick-start-va-lite.html?contentId=M~OPEklfcXC9tx3kmR7j1Q) - [Visualizar e testar ITSM Virtual Agent Litetópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/test-valite-topic.html?contentId=dDDLGfCVSUpbmbRYQrz~hw) - [E publique Virtual Agent Litetópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/duplicate-publish-valite-topic.html?contentId=FrDEuFG673G91EDF7Qy7vQ) - [Configuração do Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-virtual-agent.html?contentId=pGnJa9tmbeDkH1LkFYq1BA) - [Ativar Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/activate-virtual-agent.html?contentId=i_pkwd5AFN~ejOD33WNPlQ) - [Instalado com Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/installed-wth-virtual-agent.html?contentId=InO__hx0LzPDPtHIKb2SnQ) - [Virtual Agent funções](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/VA-roles.html?contentId=H4cIoy8TDatAk11OxXCnTQ) - [Plug-ins adicionais para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/additional-va-plugins.html?contentId=Ld56MGD4Ls7~6BtLDn9zcw) - [Pré-criado Virtual Agenttópicos, blocos de tópicos e. ServiceNowModelos de NLU](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/prebuilt-topics-ITSM.html?contentId=oo9ODfG0NnE4_JwXHtNjFg) - [Configurando experiências de bate-papo para Virtual Agentusuários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-conversation-settings.html?contentId=iL~dWceXKWMSM3NXQDjO6A) - [Trabalhando com tópicos de configuração](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/working-setup-topics.html?contentId=BS~or31ygFLItAJNqbxS3A) - [Altere o texto no botão Mostrar tudo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/change-va-showme.html?contentId=BLhAPLX3RVs6OOjZw3DlUg) - [Oculte ou revele o botão Mostrar tudo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/hide-reveal-sme-button.html?contentId=twzYuz8CPMq88q34JBts9A) - [Mude o. Virtual AgentMensagens de saudação no tópico Configuração de saudação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-welcome-topic-selection-msgs.html?contentId=Sibu21PJp31tx8SDYD_t9g) - [Configure um Virtual Agentexperiência de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-default-chat-experience.html?contentId=3_EXrY37VaaPtyxrvphYqg) - [Testar experiências de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/test-custom-experience.html?contentId=7vG5mwN85hAgretH5pj5og) - [Configurando o portátil Virtual Agentwidget de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/use-portable-va-web-client.html?contentId=gs3frLHijvncGW9oW83sog) - [Configure o Portátil Virtual Agentwidget de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-portable-va-web-client.html?contentId=zzUgCBjQ~A0fSP4s4jYBJg) - [Adicione o Portátil Virtual Agentwidget de bate-papo para um site de terceiros](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/add-portable-va-client-website.html?contentId=8vOcoYJ7457NKI8oolWGRQ) - [Incorporar o. Virtual Agentwidget de bate-papo em uma página da web externa (método legado)](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-va-standalone-client.html?contentId=lHsojWUaaym6scxaBKcM1Q) - [Configurar Virtual Agentpara um ServiceNowaplicação para celular](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-mobile-web-client.html?contentId=67b1pI1b16Y4ecpIN8Dj6Q) - [Now Mobilenotificação de bate-papo não lido e. Virtual Agentmensagens](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-mobile-unread-messages.html?contentId=vmDSn1fUv2~cj9TD4llxOQ) - [Exibir e modificar Virtual Agentmodelos de estilo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/modify-va-templates.html?contentId=kC0MB6tN0nnh0aAlClZLeQ) - [Várias conversas ativas para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/c_multiple-active-conversations-va.html?contentId=OAf_3IVsxRlBX98Ehk~neA) - [Defina valores de contexto do consumidor do portal para várias conversas ativas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/t_set-portal-consumer-context-values-multiple-active-conversations.html?contentId=b1zkWlu83PxSZgnlOH_PlQ) - [Defina um valor de contexto padrão para várias conversas ativas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/t_set-default-context-value-multiple-active-conversations.html?contentId=GeiJNL50GkfvYN~Wzy_ffw) - [Ative várias conversas ativas em Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/t_activate-multiple-active-conversations-va.html?contentId=de_pghXEW9Sr_K1Ga9Yisg) - [Rota Virtual Agentnotificações por meio de vários portais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/t_route-va-notifications-multiple-portals.html?contentId=azOllwOrcA~KhiuDT6_pHQ) - [Catálogos e piloto automático para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-catalogs.html?contentId=DjZTcgSTxYBJgpsE7Mz08w) - [Configure a identidade visual do catálogo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-catalogs-branding.html?contentId=_y_DqADHemQDZeGmWa8fnA) - [Configurando Virtual Agentnotificações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configuring-va-notifications.html?contentId=hMUB_9lKkxsz1G05SDq7hg) - [Criar Virtual Agentnotificações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-va-notifications.html?contentId=bvx4P1NpDyAOFK5GzMqXAQ) - [Crie destinatários adicionais para Virtual Agentnotificações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-additional-recipients.html?contentId=MfnQugLkJkaLezvMvw~OvQ) - [Definir Virtual Agentconteúdo da notificação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/define-va-notif-contents.html?contentId=5LymAhiJ_sdjysfNhjzYlg) - [Configure um canal de entrega para Virtual Agentnotificação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-delivery-channel.html?contentId=Vu7Wwh6I__lCeClj5xTt2g) - [Definir Virtual Agentações de notificação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/define-va-notif-actions.html?contentId=BRw5xYHVPV64J46vbloamw) - [Defina o. Virtual Agentvincular ações ao conteúdo da notificação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/define-va-notif-link-actions.html?contentId=qaIuWUMs8UHW5pE0brRSiw) - [Habilitar Virtual Agentnotificações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/enable-va-notifications.html?contentId=bVYIp0r_ldB0V7KWE79IDA) - [Crie privilégios de acesso entre escopos para blocos de tópicos e controles personalizados](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-cross-scope-privileges.html?contentId=Cx1mWFrvXWDBWhS8Zppeyw) - [Configurar Compreensão da linguagem natural em Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-nlu-settings.html?contentId=jcaIb~60tR6vPv3RTy7j~w) - [Configure o IBM Watson Assistant como o provedor de NLU para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-watson-service-integration.html?contentId=Ipqj5a6xglDhk6bloN8MUg) - [Configurar Microsoft LUISComo o provedor de NLU para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-luis-integration.html?contentId=fC7vIRx6Ydo2EiLn6dS5Yw) - [Configurar Google DialogflowEs como o provedor de NLU para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-dialogflow-es-integration.html?contentId=1MDRj19cFaxnvfhlBhsEEw) - [Crie uma conta de serviço e uma chave privada em Google DialogflowES](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-create-srvc-acct-key-dialogflow.html?contentId=aIG9HHrJz3KbN3MlXdppWg) - [Gere um arquivo Java Keystore (JKS) e configure a segurança no ServiceNowinstância](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-configure-dialogflow-security.html?contentId=bOKH8WwlCgTB9JGwmlmfBQ) - [Ative o. 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[Crie um identificador de canal para sua integração de bate-papo personalizada](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-channel-id-va-cccif.html?contentId=J5MqDpbehEa3o4phVC8Gow) - [Mapeie controles avançados para o canal em sua integração de bate-papo personalizada](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/map-rich-controls-va-cccif.html?contentId=nnl5iIUkWlNdcM5w1uFKjg) - [Crie e configure uma REST API com script para sua integração de bate-papo personalizada](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-rest-api-va-cccif.html?contentId=Y7zzeVdyZyKlc9B535dqzQ) - [Crie os scripts de ação para sua integração de bate-papo personalizada](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-action-scripts-va-cccif.html?contentId=o5dSvOHWOBx5HhfVdHxv~Q) - [Controles avançados de entrada e saída padrão para uma integração de bate-papo personalizada](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/default-rich-controls-va-cccif.html?contentId=QZZSQZdgEjeGOzpOwmHdBg) - [Modifique os estilos de cartão adaptador para Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/modify-adapter-card-styles.html?contentId=u6R6zlqZHnfAQLDXMVWnyA) - [Compatível Virtual Agente. 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LINEaplicativo de mensagens com outras aplicações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-line-integrating-apps.html?contentId=wS_nyyhCWkmaYFUHEsjN4Q) - [Remova a integração conversacional com o LINE](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/remove-conv-integ-line.html?contentId=alvVjMNorRGXLM9vDmMyYA) - [Integração do Virtual Agent com o Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/teams-conv-integration.html?contentId=NOkAtfusZGTuPrkTLiX4Ug) - [Integração do ServiceNow Virtual Agent com o Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-msteams.html?contentId=~7MsJ70CdldrgeLqAetZog) - [Instalar Integração conversacional com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/teams-install.html?contentId=zt6CeCwIE5A~Kxr_jtnXQQ) - [Integrar ServiceNowVirtual Agent com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/add-msteams-snow-va-bot.html?contentId=S233o9l2TuCP7iOb7kerSQ) - [Substituir Microsoft Teamsintegração](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/override-msteams-install.html?contentId=SzfHEZcQVvu6QmLPRXH~~w) - [Gerencie o. ServiceNowIntegração do Virtual Agent com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-teams.html?contentId=EaeOiuAG2dOlNiZ5zYASTw) - [Especializada Virtual Agentintegrações para Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/specialized-va-integs-msteams.html?contentId=DIQLi92zwlPohKxbwyeQDA) - [Integrando vários ServiceNowinstâncias com um único Microsoft Teamslocatário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-single-teams.html?contentId=4ONaosUzzbsPvAxCQDWl2A) - [Crie um bot em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-bot-msteams.html?contentId=TqoWKKmDe4CBII2ycC0IeA) - [Integre seu bot autoconfigurado ao único Microsoft Teamslocatário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/teams-install-custom-app.html?contentId=TRAk0q8L3BI46NHI0Aht1Q) - [Integração Virtual Agentcom Microsoft Teamsusando o bot autoconfigurado](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-teams-self-configured-bot.html?contentId=ClkxZRsrE6Yw1eCoqJr6Tg) - [Plug-ins para Integração conversacional com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/addtional-plugins-msteams.html?contentId=l9g2sO3JdtM~VSH~7t5Htg) - [Integre seu bot autoconfigurado com Microsoft TeamsPara GCC](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/resgiter-bot-on-snow.html?contentId=2HFFFiS9vL08Q5Cet6UmQg) - [Gerar automaticamente o arquivo de manifesto para carregamento em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/generate-manifest-file-msteams.html?contentId=bXI4x0Oo~c7WZvce~xXLrA) - [Carregue o arquivo do pacote de manifesto para publicar seu bot](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/upload-package-file-msteams.html?contentId=DSKw76q~YF6vuTkPtjroMA) - [Integração Virtual Agentcom Microsoft TeamsPara GCC-H.](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-msteams-gcch.html?contentId=DiaAnj2PGp5MwQNQEDJtVg) - [Crie um bot em Microsoft TeamsPara GCC-H.](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-msteams-bot-gcch.html?contentId=f94Am5DXLGPYTXv4iOIDJg) - [Integre seu bot autoconfigurado com Microsoft TeamsPara GCC-H.](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/link-msteams-bot-snow.html?contentId=CWLZWGS0_QzpICKqgCLTHA) - [Gere automaticamente o arquivo de manifesto e carregue-o em Microsoft TeamsPara GCC-H.](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/upload-app-package-msteams.html?contentId=PbzwBDhUyoTcuNie8ViYBw) - [Limitações no GCC-H. para Microsoft Teamsintegração com Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/msteams-gcch-limitations.html?contentId=qyhZ_fUmCLDkHV5pAz~5XA) - [Habilitar Microsoft Teamsintegração em ServiceNowSPP (plataforma protegida)](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/enable-msteams-integ-spp.html?contentId=5e9CltukiS~gnuCXMAsqAw) - [Configurar Virtual Agent para Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-msteams-settings.html?contentId=qJIKZZW2aw90gwNwNtaV3w) - [Configure a identidade visual do bot do agente virtual da ServiceNow em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-msteams-branding.html?contentId=s2WiVeR3VsCBT~_aMQA4Lg) - [Configure a autenticação de link e a experiência de abertura em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/link-opening-authentication-msteams.html?contentId=jfuqBxxiQshWqVrY0bynLA) - [Configurando links inteligentes em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-teams-sso.html?contentId=CeVBlF9pSn34h9OVLhKTng) - [Pré-link Virtual Agentsolicitantes para integração com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/prelink-va-users-integ-msteams.html?contentId=BBHxcIAnyIiwtK2SlccPgg) - [Personalizar vinculação automática para Integração conversacional com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/customize-autolink-msteams.html?contentId=qVRDUDc70oPVhaMVPxPbpw) - [Configure tópicos promovidos para Integração conversacional com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-teams-promoted-topics.html?contentId=Ztm0OMlT74DyRjWIcS1tow) - [Configurar Microsoft TeamsExtensão de mensagem](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-msteams-msg-extension.html?contentId=ey3oY660iQ908_CTUp9xBQ) - [Configurar Microsoft AzureAcesso condicional para Microsoft Teamslocatário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/msteams-setup-conditional-access.html?contentId=AGuUTfTKR~DMDpRt5etDvA) - [Configure suas preferências de idioma para Virtual Agentintegração com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integration-msteams-localization.html?contentId=W~5lFP9ye1odty8Hvjzg~A) - [Virtual Agentsuporte a recursos em Microsoft Teamsconversas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-teams-other-features.html?contentId=xfNPh265wx4VN5KkS7gqBw) - [Designer do Virtual Agent entrada do usuário e controles de resposta de bot em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-designer-bot-controls.html?contentId=hHsVTmIKZ~xqHt71JXHRxg) - [Virtual Agent notificações compatíveis em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-notif-msteams.html?contentId=_vsUtsLhz4rPYgiFv3JjyA) - [Não compatível Virtual Agentrecursos em Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/limited-features-msteams.html?contentId=f_SsrbLmDwwCDkZmHsiIbA) - [Capture erros comuns e forneça etapas de resolução](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/troubleshoot-msteams-diagnostic-tool.html?contentId=M0pajUlCefJ9cGzrWMQ98Q) - [Remover Integração conversacional com Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/uninstall_va_msteams.html?contentId=Thd35klP~LlZrMXu_WSd1Q) - [Integração do Virtual Agent com o Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/mssg-slack.html?contentId=4uieTvDydwys71ik3gsACA) - [Integrando o ServiceNow Virtual Agent com o Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-slack.html?contentId=3WrnwV0SqCjYPdgaFV7yvg) - [Instale o. Integração conversacional com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/install-slack-from-store.html?contentId=unplaCO9GsYyVWp_uvnrkw) - [Integração do ServiceNow Virtual Agent com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/add-slack-snow-bot.html?contentId=LSfua5LHk5aJsd3biWQNmA) - [Substituir Slackintegração](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/override-slack-install.html?contentId=ljH6wISwfOSf0mzGzF3ilg) - [Gerencie a integração do ServiceNow Virtual Agent com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-slack.html?contentId=hKyJOOKcrtQ8LSqfsTT3QA) - [Remova a integração do ServiceNow Virtual Agent com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/uninstall-virtual-agent-slack.html?contentId=eK0DplrEVBUzRIlzdCyPKg) - [Integrando um bot autoconfigurado com Slackespaço](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-single-slack.html?contentId=i_2YtdJ_bs6qrMhDDfvb~w) - [Crie um bot em Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-self-config-bot-slack.html?contentId=9GXP3euUSiAWKSQ7c0VQ7A) - [Recupere detalhes do bot autoconfigurado](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-slack-bot-snow.html?contentId=TeEdXJnY_DOHQ9b~DtOlfw) - [Integre a instância da ServiceNow ao bot autoconfigurado](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/integ-slack-self-config-bot.html?contentId=k60ccMGn0ezzo~6UTKEyHg) - [Gerencie a integração do bot autoconfigurado com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/manage-slack-self-bot.html?contentId=ZnLm9YgpRPNaiPEi~fC4Xg) - [Remover integração de bot autoconfigurado com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/remove-slack-self-config-integ.html?contentId=cGFYcYSVLcDqKBgECLZeAw) - [Defina as configurações do Virtual Agent para Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-slack-settings.html?contentId=QqzPSS16ko2GmBd1lmyHuw) - [Configure a identidade visual do seu Virtual Agentbot em Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/slack-branding-overview.html?contentId=SbBEegQ9cCG~JeP4dox0hQ) - [Configure a identidade visual para seu bot autoconfigurado](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/slack-brand-self-configured.html?contentId=29ja0X0d106ldtvICi2mWw) - [Pré-link Virtual Agentsolicitantes antes antes da integração com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/prelink-va-users-integ-slack.html?contentId=QmObRS4F9KGctuQLGXATIA) - [Configure tópicos promovidos para Integração conversacional com Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-slack-promoted-topics.html?contentId=vSoOAidYkIHGyc3dv7uwDQ) - [Virtual Agentrecursos compatíveis em Slackconversas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-slack-other-features.html?contentId=s7qBlV7bTeYmufrUHlFNtA) - [Designer do Virtual Agent entrada do usuário e controles de resposta de bot em Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-designer-bot-controls-slack.html?contentId=AfcsOObut1vse3bebpWUaA) - [Virtual Agent notificações compatíveis em Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-notif-slack.html?contentId=7wrIwiK0t5TKjxiNeF6H_Q) - [Não compatível Virtual Agentrecursos em Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/limited-slack-features.html?contentId=xnoxvkvQh7srN5iGQBhnbg) - [Integração do Virtual Agent com o Twilio](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/sms-twilio-store-app.html?contentId=aAclqgulWocH41qmzHFmbA) - [Instalar Integração de SMS conversacional com Twilio](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/install-sms-twilio.html?contentId=fvl~30qaUHWgBc29F4FWUQ) - [Configure a Integração de SMS conversacional com o Twilio](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-twilio-adapter.html?contentId=vrAeJ2Shha872Amn8mrt6g) - [Usando Integração de SMS conversacional com Twilio](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/using-sms-integ-twilio.html?contentId=W1vRqFrjbxCQOIom4G0Fbw) - [Configure a autenticação por SMS](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-sms-auth.html?contentId=b7vzdfam1jwbPeGz8E_EZg) - [Política de limitação de taxa para autenticação por SMS](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/sms-authentication.html?contentId=uA~Vvz2upKHEnhBUC262kg) - [Integração do Virtual Agent com o Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/mssg-workplace.html?contentId=uX0V416IxS41DBrU_vNnIA) - [Instale o. Integração conversacional com Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-install-workplace.html?contentId=TMjeztz7eFUCXhN4xfxbzg) - [Integre o ServiceNow Virtual Agent ao Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-facebook.html?contentId=7eKoA1OWcR91rwPccZ84tQ) - [Gerencie a integração do ServiceNow Virtual Agent com Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/manage-workplace-integ.html?contentId=fty5yPBZvKDYCCaHUTypcQ) - [Defina as configurações do Virtual Agent para Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-workplace-settings.html?contentId=nlVg6NIWy38PyC065rBMKQ) - [Virtual Agent recursos compatíveis em Integração conversacional com Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-additional-features.html?contentId=zHPVwzZtsJ_fDIoIrl3RoA) - [Desinstalar o Integração conversacional com Workplace from Facebook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/uninstall-virtual-agent-fb.html?contentId=rgTn1inIKpnC7NoNmUG1sQ) - [Integração Virtual Agentcom WhatsApp](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-twilio.html?contentId=aaZAnpucM7MSXQamFZwwbQ) - [Como configurar o Conversational Integration with WhatsApp (powered by Twilio)](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-configure.html?contentId=J39tQOcPKa4vUDz7aK3cmw) - [Instalar Conversational Integration with WhatsApp (powered by Twilio)](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-install.html?contentId=iCs71lM4BFrPimbACYtobw) - [Configurar Conversational Integration with WhatsApp (powered by Twilio).](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-setup.html?contentId=WtLqeXMQbxWur5OCBQs2bA) - [Defina a navegação de URL para WhatsAppbate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-urlnav.html?contentId=A4Zb5dXgjkJyokeRTgVexg) - [Capturando informações de um usuário em um WhatsAppconversa de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-capture-info.html?contentId=DGK61oJe1ZDxALKE17IZlw) - [Encerrando ocioso WhatsAppconversas de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-open-conv.html?contentId=dTkVyjZYepbQaD7ggg5X7w) - [Transferência WhatsAppconversas de bate-papo com agentes ativos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-live-agent-conv.html?contentId=dw9REokKyDXw2cn4hZc1tg) - [Usando Conversational Integration with WhatsApp (powered by Twilio)](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-using.html?contentId=z1XKw9nzoC1ao4qDosWLMw) - [Crie uma notificação de provedor](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-provider-notification.html?contentId=0PoV4Xz6XIMbDW3rtfFl1w) - [Integrando o. WhatsAppaplicativo de mensagens com outras aplicações](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/messg-whatsapp-integrating-apps.html?contentId=23QnarAKge8k7jhSYjRV1g) - [Integração de SMS conversacional com o AWS End User Messaging](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversational-sms-integration-amazon.html?contentId=Tfi81ZTLQIxdHUM5qjgP8g) - [Instale a Integração de SMS conversacional com a aplicação de mensagens do usuário final da AWS](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/install-conversational-sms-integration-with-amazon.html?contentId=yZladAjNRxwqTtSR9ge7VA) - [Instale e configure a Integração de SMS conversacional com a aplicação de mensagens do usuário final da AWS](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-conversational-sms-integration-with-amazon.html?contentId=OuOB76If8KDYWftHlr2rRg) - [Configure o serviço de mensagens do usuário final do SMS e os recursos da AWS](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-sms-integration-on-amazon-web-services.html?contentId=vrZN5IcjavIV9msX~nQv6A) - [Configure a integração do SMS na instância da ServiceNow](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-sms-integration-on-servicenow-instance.html?contentId=EYej_M1~u0rHm~bDsM9PKA) - [Usando a integração de SMS conversacional com o AWS End User Messaging](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/using-conversational-sms-integration-with-amazon.html?contentId=6iqvlwb1YqapwxFdAVQ~UA) - [Integração Virtual Agentcom Serviços de vozcanais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-integ-voice-apps.html?contentId=f5xqoLi3FKUGVTJlmLC6kg) - [Integração Virtual AgentCom URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-ivr-voice.html?contentId=doleqxvvdVaHP5kiVAJhjw) - [Instalar IVR conversacional com Amazon Connect](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/install-va-ivr.html?contentId=3p9~e0aS4NYOn0tEY~UEnQ) - [Componentes instalados com IVR conversacional com Amazon Connect](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/components-installed-with-va-ivr.html?contentId=luqPEAGKn_xTd7NRYxpgig) - [Configurando sua conta da AWS para uso com URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-aws-account.html?contentId=W1Z~D~DqNB9FLZMWBLqnew) - [Conceda acesso a uma função de IAM (Gestão de identidade e acesso)](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-user-assign-roles.html?contentId=JcjZdrssXC8rM0MF43vcxQ) - [Crie um Amazon S3bucket](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-amazon-s3-bucket.html?contentId=DwAW_pUzQOvJJXIs5TznGQ) - [Crie uma pilha do Amazon CloudFormation](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-amzn-cloudformation-stack.html?contentId=3sgpJuPHp_SoizFc3me5Pw) - [Configure a localização em IVR conversacional com Amazon Connect](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/config-ivr-localization.html?contentId=uA3xR8TC4bcXbsu4WrqrOQ) - [Personalize palavras-chave na URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/localize-ivr-keywords.html?contentId=f6W40i6w_nh2IZypfQbDSw) - [Reivindique um número de telefone](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/claim-phone-nmbr-ivr.html?contentId=o0Rx07yeHDS~3RX9cf6i7g) - [Criar entrada e saída Amazon Connectfluxos de contato](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-inbound-outbound-amzn-connect-flows.html?contentId=qzgqL9rHhBfDlTYJua3WeA) - [Transcrição de configuração para Amazon Connect](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-amzn-transcription-ggl-sentiment.html?contentId=WMFpTxex~9~AjdAb0~aRJg) - [Como configurar o IVR conversacional com Amazon Connect](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-va-ivr.html?contentId=QkhQuJ9xx_gZ95~He2bLDA) - [Registre o PIN virtual do usuário e o dispositivo em ServiceNowinstância](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/enrol-user-softpin-device.html?contentId=832Em_5pSShAqMIINVxR_g) - [Configure o Spoke do Amazon Connect para VA IVR](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-amzn-connect-spoke.html?contentId=zVh7ZGwg2UF7DJz2CwETdA) - [Sincronizar agentes para configurar a transferência do atendente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-live-agent-transfer.html?contentId=Q8KsMuLbGQJOTpOeP0p92g) - [Configure a autenticação do usuário para IVR conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-user-authentication-ivr.html?contentId=5SUdA92RSQ~mSkBQKOLZ~Q) - [Gerencie mensagens de bot para URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/edit-va-ivr-messages.html?contentId=YHtP85QMHhy459DivoFuyQ) - [Propriedades do provedor para Amazon Connect](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/provider-properties-ivr.html?contentId=~TPyk5D1B98x30yKw6Ai6A) - [Usando Now AssistNa URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/using-na-conv-ivr.html?contentId=y_71HpekEE~h8gk8~dqDsw) - [Habilitar Now AssistNa URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/enable-na-conv-ivr.html?contentId=4tacASG2QwbcxQoEWd0FIQ) - [Crie um assistente personalizado para a URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-custom-assistant-ivr.html?contentId=~EOI87kl1FTx58F5mGACqA) - [Personalize sua experiência de URA conversacional com Now Assist](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/customize-ivr-exp-na.html?contentId=1m5IeGS8O_OYv2PNKLz5GA) - [Habilitar Virtual AgentTópicos para URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/enable-va-topics-ivr.html?contentId=viZVwxS1rIqTrKZlU09IXQ) - [Configurando tópico de retorno de chamada para Now AssistRVI habilitado](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/clone-call-back-topic.html?contentId=1bZ0TrCoyIcBr8mY5R2XAg) - [Não compatível Virtual AgentRecursos na URA conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/limited-ivr-features.html?contentId=CfXly80QqxTH5TDA4w3sXA) - [Integrando o Virtual Agent com Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conv-integ-alexa.html?contentId=evo~HmGjRHOBs3GR8ItNag) - [Como configurar o Integração conversacional com Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-amazon-alexa.html?contentId=WHCpuMm6XdzyKCwMsiBuzA) - [Instalar Integração conversacional com Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/install-alexa.html?contentId=A4mqeOecApeEKJqiQ2gPcQ) - [Configurar Integração conversacional com Alexa.](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-alexa.html?contentId=g_qqsoAWMUGrrlDd1fYiYQ) - [Crie um Alexahabilidade](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-alexa-skill.html?contentId=vwhDHzz5KSpKRg72otMKuA) - [Configure um Alexahabilidade](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/confgure-alexa-for-snow-instance.html?contentId=psR~s~et9j2TtbU2bCJIXw) - [Crie um Alexamodelo de habilidade](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/build-alexa-skill.html?contentId=uPfLhPlA8B2oaggnccY3ww) - [Obtenha o. AlexaID da habilidade](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/get-skill-id.html?contentId=ot3SlNnQAcpuvIo_v5QG0A) - [Teste um Alexano console do desenvolvedor](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/test-alexa-skill.html?contentId=7Hg4f5caUbM2Sb9fsuJgkw) - [Teste uma habilidade no Alexaaplicativo para celular](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/test-skill-mobile.html?contentId=Qd9ZHqxUS~ormOQOH6GWsA) - [Teste uma habilidade no AlexaDispositivo de tela de ECHO ou de exibição de eco](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/test-skill-echo-show.html?contentId=Nk3u0MRFXeMjNLh7_8VL~A) - [Compatível Alexaintenções](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/alexa-intents.html?contentId=8EWnoTWcQCLvUPQN0wK9Lg) - [Crie um registro de identidade de canal do provedor para Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-provider-channel-id-record-alexa.html?contentId=b2P7iJTSADvFqfhe8onMow) - [Configure a autenticação de mensagem para Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setup-message-auth-alexa.html?contentId=cLvF_HC0A93FQKx6m88Okg) - [Vinculação de conta com Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/account-linking-alexa.html?contentId=BTFsHGyjsiZX5Oefx3JdZA) - [Configure seu Alexaconta](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/configure-alexa-console.html?contentId=y0eazWTFlsrxR6W9RCxzcQ) - [Link Alexaeventos que usam o. macOSTerminal](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/link-alexa-mac-terminal.html?contentId=COfRmX9qVe25bSEpRpkxTQ) - [Vincule sua conta usando Alexaapp](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/link-using-alexa-app.html?contentId=Pn~ZuM0LKLnC6G214U6wjQ) - [Ajuste fino Virtual Agentconfigurações e tópicos para o melhor Alexaexperiência de bate-papo por voz](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-settings-for-alexa.html?contentId=g_lZL_OYS2w2vD9lAtMAtw) - [Ações contextuais para Alexa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/alexa-contextual-actions.html?contentId=nxJO2XR_hlVBzO0nILk_AQ) - [Encerrando ocioso Alexaconversas de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/close-idle-alexa-conv.html?contentId=mA3d0kHaFE~_58eWSrWFGg) - [Analisando Virtual Agentdesempenho](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/analyzing-virtual-agent-performance.html?contentId=pX5fPCuzRhFgyb4MmYrORQ) - [Painel de Análise de conversa em Análise da plataformaexperiência](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/VA-dashboard-landing-page-pae.html?contentId=1I4zTJT6E~DN1j6O7_y~UQ) - [Explorando o painel Análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/dashboard-explore-dashboard-pae.html?contentId=aaqU0s0kOYA~CaOms5GLpQ) - [Configurando o painel Análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setting-up-va-dashboard-overview1-pae.html?contentId=E7qi0qrHpXfh8Tc6cVZuJQ) - [Instale o Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/get-va-dashboard-pae.html?contentId=NjiS5c5Sz33NNBhe~H5MWg) - [Crie eventos personalizados para monitorar](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-custom-events-pae.html?contentId=zUs2ikWCzAXkGoalM0UF2w) - [Crie definições de substituição personalizadas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-custom-definitions-pae.html?contentId=FZFMf2cQN4uf6rBrkKi6nA) - [Exemplo de substituição de fórmula](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/formula-override-examples-pae.html?contentId=NrSyEGM3qwM~pHiprc995Q) - [Usando o Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/use-the-dashboard-overview-pae.html?contentId=FXww~7~FAX7wjrHg~qVV0Q) - [Defina o intervalo de datas dos dados](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/use-the-dashboad-pae.html?contentId=vnOgCyHqwi_4EtkBQtQfgw) - [Guia Visão Geral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/overview-tab-pae.html?contentId=9eaet0Ff0fLoXvBk0vluPg) - [Guia Uso](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/usage-tab-pae.html?contentId=~6W~Z4fUvFcljG28D4IFWw) - [Guia Conversas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversation-tab-pae.html?contentId=l3i9ZcC6CBiCultgDcBtUg) - [Modelo de transcrição da conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/chat-transcript-template-pae.html?contentId=6NtPRTY0I9LUluIkuvvfmw) - [Use filtros na guia Conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversation-tab-filtering-pae.html?contentId=Gs4rDkJsSX2zcydBDqi8FA) - [Guia Usuários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/users-tab-pae.html?contentId=rWixMZbcag5raBNk9l6XVg) - [Use filtros na guia Usuários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/users-tab-filtering-pae.html?contentId=UtoIyuQTOU4Jgv7lIvMnFA) - [Guia Tópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/topics-tab-pae.html?contentId=g3BTWRqo8BNWlzIwFr_Jeg) - [Spokes](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/topic-spokes-subtab-pae.html?contentId=uU8UTqHSLFSZEKBM7vc~Qg) - [Categoria](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/category-page-pae.html?contentId=QoWC240Eq3SQFSkcEEhl7w) - [Detalhes dos tópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/topic-details-subtab-pae.html?contentId=0n3PEJ7kiDucVRr~St9Y2g) - [Previsão de NLU](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/nlu-tab-pae.html?contentId=F9g7Eoir_YTQBOH00dtgAA) - [Modificar modelos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/modify-model-pae.html?contentId=fEE0qs4RBlSFB0FYdcoRDg) - [Guia Métricas de pesquisa do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/user-search-metrics-tab-pae.html?contentId=kfmiohBp~49iytdMTQIveg) - [Guia Eventos personalizados](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/custom-events-tab-pae.html?contentId=8zs1f6F1mdV~1~qbVKBl4g) - [Guia Funis](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/funnels-tab-pae.html?contentId=pHaj59zXlqhoe8jn8W9V2Q) - [Guia de resolução automática de ocorrências](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/dashboard-auto-resolution-pae.html?contentId=WOLaIjW3AskzwVOY4sLS3g) - [Referência do painel de Análise de conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversational-analytics-dashboard-reference-pae.html?contentId=WpFcr4j9OBOxG7FXBiBDfA) - [Funções do painel de Análise de conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversational-analytics-dashboard-roles-pae.html?contentId=30DPdTNa9fVoYaPGLfYf2w) - [Configuração do parâmetro do sistema](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/config-sys-parameters-pae.html?contentId=MMRGIX5gXVFDCO~cLxmt_w) - [Legado - Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/VA-dashboard-landing-page.html?contentId=~u7qk0wuCHkNtq1pM97YNA) - [Legado - Explorar o Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/dashboard-explore-dashboard.html?contentId=1groJkGXOrcGs35esSJY6g) - [Experimentar o painel](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/dashboard-scenario-1.html?contentId=YoOtr2xwxAcAcPEk9vSEcg) - [Legado - Configuração do Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/setting-up-va-dashboard-overview1.html?contentId=gL8ypYNUCmlYqRcjCmFlCg) - [Legado - Instale o Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/get-va-dashboard.html?contentId=NG4g40ysjv7hrYC8f4dwBw) - [Legado - Crie eventos personalizados para monitorar](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-custom-events.html?contentId=LUBzG6Y2UyXXddkZ5Thmkw) - [Legado - Crie definições de substituição personalizadas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/set-up-custom-definitions.html?contentId=j3rcrdzZm2XKaHfCAbxuwA) - [Legado - Exemplo de substituição de fórmula](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/formula-override-examples.html?contentId=xS6DmeLVmFqzDKrF0VdBcQ) - [Legado - Usando o Painel de análise conversacional](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/use-the-dashboard-overview.html?contentId=9pug7Hz8b0r4dZYi1FDG0g) - [Legado - Defina o intervalo de datas dos dados](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/use-the-dashboad.html?contentId=tJf0ZFFkjFgd1P1HWZ~izA) - [Legado - Guia Visão geral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/overview-tab.html?contentId=ufJ1wQALDj~omYuzGX1T7w) - [Edite a página Visão geral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/edit-overview-tab.html?contentId=Y4FW51RW3_JYb~j5KiOU2w) - [Legado - Guia Uso](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/usage-tab.html?contentId=svsFgoriiGbfia2SZjWMGw) - [Legado - Guia Conversas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversation-tab.html?contentId=xdkUmwbIc7QDiUVGg0U5dQ) - [Legado - Use filtros na guia Conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversation-tab-filtering.html?contentId=odSBdCl5kC25jrJoBeu56g) - [Legado - Modelo de transcrição da conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/chat-transcript-template.html?contentId=HagECOmtbjKfYyBGhZZ4BA) - [Legado - Guia Usuários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/users-tab.html?contentId=WN9wAuBMTPS82TvOeO0Bfg) - [Legado - Página Detalhes do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/user-page.html?contentId=jioEjGJB6pRd~5E0YjbYJQ) - [Legado - Use filtros na guia Usuários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/users-tab-filtering.html?contentId=A0PFdnpsgeCX1svOejxjIQ) - [Guia Tópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/topics-tab.html?contentId=NgduH0nMQXjFM4B_TO6jeQ) - [Legado - Categorias de tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/category-page.html?contentId=dK4pXokvyLsL1S7hRZOEbQ) - [Legado - Detalhes dos tópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/topic-details-subtab.html?contentId=eXsa5Qn297Zz~U7CG519FA) - [Legado - Spokes](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/topic-spokes-subtab.html?contentId=BsknjEveVgkS7YundGsrOQ) - [Legado - Compreensão da linguagem naturalde Virtual Agentrespostas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/nlu-tab.html?contentId=zngAr2ql41GN63Ken8hoMw) - [Legado - Modificar modelos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/modify-model.html?contentId=gnhMo~dvraG2PGVOcCUI3Q) - [Legado - Usando métricas de pesquisa do usuário com Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/user-search-metrics-tab.html?contentId=6x9dUgcRvpBAs~FqUtOSJA) - [Legado - Guia Eventos personalizados](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/custom-events-tab.html?contentId=G3EU5amRe3f9d_XMSsFx1A) - [Guia Funis](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/funnels-tab.html?contentId=6oGwMVG1_4PK3VyImbSFDw) - [Legado - Crie e gerencie funis](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/create-manage-funnels.html?contentId=ZqDT0Gz_SQ1FjmOdjxM5_A) - [Legado - Opções de filtro nos funis](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/filter-options-funnels.html?contentId=4eT~dgPADydlyBiwPI8IuQ) - [Legado - Guia de resolução automática de ocorrências](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/dashboard-auto-resolution.html?contentId=ObLoTX9bxqOXQ7xSkrBTeg) - [Legado - Referência do painel de Análise de conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversational-analytics-dashboard-reference.html?contentId=O_QWfLZi3WqoKJKS5OVpPw) - [Legado - Funções do painel de Análise de conversa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/conversational-analytics-dashboard-roles.html?contentId=KrYrvUtG_vzaULigkOonOw) - [Legado - Configuração do parâmetro do sistema](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/config-sys-parameters.html?contentId=YBuDN4If8Hly1fuwfnzjOA) - [Referência do Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-parent-reference.html?contentId=~d4t2HrYVVT6AO5An0Pstg) - [Designer do Virtual Agent referência de interface](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-reference.html?contentId=iQ7FVmkt8QaPlEQVew8XfA) - [Página inicial do Designer do Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-topics-page.html?contentId=FYovWmRES2ER1~aqEWsoBw) - [Página de cartões de tópico legado do Designer do Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-prev-topics-page.html?contentId=rY0qbaStoHeICYtG5dzmKQ) - [Designer do Virtual Agent Página Todos os tópicos pré-criados](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-additional-topics-list.html?contentId=4vpbRjcfhFum06DICKDdDw) - [Crie um formulário de tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-topic-creation-form.html?contentId=TTiO0Tbd28fjsQUtpohSbQ) - [Guia Propriedades do tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-topic-properties-tab.html?contentId=MKBKjxTTl6hADpzrBu_Biw) - [Guia Fluxo do tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-topic-flow-tab.html?contentId=htomgu0Eouuq7DcDz7BT~g) - [Guia Intenção de NLU do tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-topic-nlu-intent-tab.html?contentId=eYXPuzhTx8zLcfdKHRuDAA) - [Guia Idiomas do tópico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/vad-topic-languages-tab.html?contentId=RcSHujwcJhtZ3kx7~nkeXg) - [Designer do Virtual Agent controles](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/virtual-agent-controls.html?contentId=S0BqbZc2mG2Q1F~Gtn7GuA) - [Designer do Virtual Agent controles de entrada do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-user-inputs.html?contentId=ymxYlMReiRWCGa4nmVaZbg) - [Controle de entrada do usuário do coletor de entrada](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-ai-data-collector.html?contentId=xxpnpthlMMdzqrKcfaXy5w) - [Controle de entrada do usuário de texto](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-text-input.html?contentId=MsFc9bmx~pHO979W61FEzA) - [Escolha estática do controle de entrada do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-static-choicelist.html?contentId=i2JwfOX7V6KtzDytu8afFg) - [Escolha agrupada do controle de entrada do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-grouped-choice-user-input.html?contentId=HsNvFjVZi1GGRLO93gj8Jw) - [Escolha dinâmica de entrada do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-reference-choicelist.html?contentId=sCnPeXzOl6yXZwgPfzf~Cw) - [Controle de entrada do usuário booliano](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-boolean-user-input.html?contentId=MnhcdpkXU8Iq8o_QX4tUSg) - [Controle de entrada do usuário de data e hora](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-date-time-input.html?contentId=FRCuWeUyxjkmlr_0y0_i3g) - [Controle de entrada do usuário do Seletor de arquivos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-file-picker.html?contentId=oyKHycpuhfZnfa5RduVIow) - [Controle de entrada do usuário do carrossel](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-carousel-input.html?contentId=iGx7u4KA_ETCO5SUz41_rw) - [Texto seguro controle de entrada do usuário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-secure-text.html?contentId=rr9DMdfKkU9xBpzxlq6KSA) - [Designer do Virtual Agent respostas de bot](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-bot-responses.html?contentId=Y~jnemzAZusmj7hzIqLsXw) - [Controle de resposta de bot de texto](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-text-response.html?contentId=4s6Vq3vFR92ihxgI9nTjig) - [Controle de resposta do bot de imagem](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-image-output.html?contentId=3vZnSIB3j87rYM6aEsTOIg) - [Vincular controle de resposta de bot](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-link-output.html?contentId=5UNMG6o5QjSWstc5FPiHFA) - [Controle de resposta de bot HTML](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-html-output.html?contentId=TDT052y3cvIfySGBNKpHHw) - [Controle de resposta de bot de resposta múltipla](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-multi-flow-output.html?contentId=mRwypVjOKnLYoau6TayoJw) - [Controle de resposta do bot de script](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-script-output.html?contentId=Sr_DJOo1s1_EvKxL~ZGlVA) - [Controle de resposta do bot do cartão](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-card-output.html?contentId=UJk7QkDdjD25drqdIDNr5A) - [Controle de resposta de bot de tabela](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/table-bot-response.html?contentId=IMrdQzp0R4XvPXN_oXSqWg) - [Controle de resposta do bot de vídeo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-video-bot-response.html?contentId=NMaKOlHuiIzjmmhXaL5a3w) - [Designer do Virtual Agent utilitários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-utilities.html?contentId=dYV7z23TvV40_hPslDTCJg) - [Utilitário de pesquisa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-lookup.html?contentId=kXYoa4KTbCSxBmr9bqw1Lg) - [Utilitário de ação de script](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-script-action.html?contentId=nq_oBOOIA9HhkJGKkjSm4w) - [Utilitário de ação de registro](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-record-action-util.html?contentId=lfFnwKikVzoerV3gsVoubA) - [Utilitário de decisão](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-decision.html?contentId=uW7ew6aqtdHkr~eZMH7P1w) - [Utilitário de bloco de tópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-topic-blocks.html?contentId=vmNWFj8JAz_9V36_z0fGZg) - [Utilitário de controle personalizado](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-custom-control-util.html?contentId=tJQqh2creH4XWqH7hNW36Q) - [Utilitário de ação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-action.html?contentId=o9WH5oAQJAb~nZYY02BZNg) - [Utilitário de desvio](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-deflection.html?contentId=DHsAdHiBAoESE~TwwrcIvg) - [Utilitário Executor de tópicos de diagnóstico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-diagnostic-topic-executor.html?contentId=LuvWjs1j2cVuN2neWhb0mw) - [Utilitário de geolocalização](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-geolocation-utility.html?contentId=f9WZ16w931e0uRINWLI7HA) - [Utilitário de carregamento de vários arquivos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-multi-file-upload.html?contentId=Is4u5O~jvnkuGwr0UyQ9yQ) - [Pause o utilitário](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-pause.html?contentId=eWVh4LqujxdW9mAONnUlYw) - [Recursos do Designer do Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-capabilities.html?contentId=RSWd9Hw1tdjLAIlZPhNlug) - [Virtual Agent referência técnica](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-advanced-technical-reference.html?contentId=DBFORd4SSnVYVvCrX9poyA) - [Domain Separation e Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/domain-separation-virtual-agent.html?contentId=b4ms8DdVvPJmX~7R5QOQVQ) - [Associe um ID de domínio a um portal de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/associate-domain-id-chat-portal.html?contentId=cS_FJCR7KXE6qxXaeCRFSg) - [Virtual Agent registros de interação](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-interactions.html?contentId=J1GMBsWXXSZT~5lNy9GTdA) - [Virtual Agent scripts](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/virtual-agent-scripts.html?contentId=YZCe8sc__mPv_J1pmjN2xw) - [Tipos de dados de entrada em Virtual Agenttópicos](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-data-types.html?contentId=vzSIrWrRygiRUDmFn3Qj4Q) - [NLU entidades do sistema](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/nlu-system-entities.html?contentId=Mi8y7PiypTs2~Q6O8vlcHQ) - [Virtual Agent Parâmetros de URL](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/va-sysparm.html?contentId=_l~Da~CPcJGJF6vf~dKG0w) - [Feedback de latência em Virtual Agent](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/virtual-agent/latency-feedback.html?contentId=IspLPyPw_EOh_C36ZIxjZQ) - [Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-use-agent-chat.html?contentId=Wckv0YT7b1u9~hzroal2WQ) - [Explorando Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-agent-chat-exploring.html?contentId=n88dN2WyQe~_uey4i5ahug) - [Conversa particular entre agentes](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-agent-whisper.html?contentId=lUnQ7JrRg5fJaNuXqRwGGw) - [Pesquisas de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-conversational-chat-surveys.html?contentId=SYy662H_h2jdD5dctTW4hw) - [Downloads de transcrição de bate-papo para solicitantes](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-chat-transcripts.html?contentId=BurUd7wHABjCDS_J6zCMFw) - [Visão geral do Filtro de linguagem obscena para Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-profanity-filter.html?contentId=fXRdAtWouK9mdgFvAQ8PWQ) - [Manipulador de dados confidenciais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ac-sensitive-data-overview.html?contentId=tifnKVjw_24~9CqpchB4PA) - [Visão geral Tradução dinâmica para bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-dtac-overview.html?contentId=_CdtBg_SarZXFRr4ixtcOA) - [Interface de envio de mensagens iniciada pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/agent-init-messg-interface.html?contentId=HI9onAUHOKM61sGWZbOVRg) - [Configuração do Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-agent-chat-configuring.html?contentId=HK9bTm3vbeNZoXt8a~GpYQ) - [Configuração do Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ac-configure-agent-chat.html?contentId=15UkCIbRz~WWG_k_m~VLPg) - [Configuração do Interface de envio de mensagens iniciada pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/config-agent-init-messg-interface.html?contentId=v6DQun7iIl7q~e3Ye8vyrA) - [Instalar Interface de envio de mensagens iniciada pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/install-agent-init-messg.html?contentId=Eg4y7FJ40C0ADFunsMdvVQ) - [Configuração Interface de envio de mensagens iniciada pelo agentepara um canal de mensagens](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/agent-init-messg-setup.html?contentId=za6ZEaWrpEEjN6gqZ06Vkg) - [Associe perfis de usuário a mensagens iniciadas pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/agent-init-messg-user-record-ext-pt.html?contentId=_suKyJcRLSrsmeNkVgxqNQ) - [Valide IDs de destinatário para mensagens iniciadas pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/agent-init-messg-validate-recipient.html?contentId=x7yuYZ4SjEq3eJnQomHlrA) - [Determine se os canais de mensagens estão disponíveis para mensagens iniciadas pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/agent-init-messg-channel-ext-pt.html?contentId=UDA3fUHaVIFFfYI4NyTw0g) - [Componentes instalados com Interface de envio de mensagens iniciada pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/installed-with-agent-init-messg.html?contentId=36KLo5UyZRHDjR7dnyraPA) - [Canais de mensagens para Interface de envio de mensagens iniciada pelo agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/agent-init-messg-sc-setting.html?contentId=9Z69MTVHDhD7X5ryFZqaaw) - [Associando perfis de usuário em interações de mensagens](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/associate-user-profiles-messaging-interactions.html?contentId=_Qy59i83VBeBGgglpHXnRw) - [Controle de sessões ociosas de bate-papo ao vivo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-idle-chats.html?contentId=DrR~sf70FNdHq3g5YiUFDg) - [Controle da experiência do navegador para sessões de convidado de bate-papo](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ac-anonymous-users.html?contentId=0troc~9o0oguxyaRfI~zfA) - [Configurando ações rápidas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-quick-actions-overview.html?contentId=7EJ6fXUz0bBWVbgA3yYs9Q) - [Configurando o manipulador de dados confidenciais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ac-configure-sensitive-data-handling.html?contentId=iUNwrxIwcKgXkC0DhW3ktw) - [Configuração do Filtro de linguagem obscena](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ac-configure-profanity-settings.html?contentId=q1_bwpl4_yZ6KSIZwVWi~A) - [Configuração do Tradução dinâmica para bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/configure-dtac.html?contentId=XUfLZdWOY6gjzLbfH3S8yA) - [Configurando o histórico de conversas](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ac-configure-conversation-history.html?contentId=E6S_7xEJFALD~1hbRLy8MA) - [Usando Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-agent-chat-using.html?contentId=SO2d03rnuotVzB~KLRmggw) - [Referência do Bate-papo do agente](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/agent-chat/ci-agent-chat-reference.html?contentId=YGUycSyNbNJCkmuJnPuHtQ) - [Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-landing.html?contentId=1Wz2D7NpW57Vws6uBtKSyQ) - [Explorando Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/exploring-sidebar.html?contentId=7J1WHIBEaMohRLnLTirHqQ) - [Fluxo de atividades em Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/activity-stream-sidebar.html?contentId=JdVmXDJm3k~1OaRKk66ajg) - [Sugestões do participante em Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-participant-suggestions.html?contentId=uHb1dpHX1iBJJl08JHbUew) - [Configuração do Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/configure-sidebar.html?contentId=KI7DMbvBdhDUK91EiyqffA) - [Instalação de Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/install-sidebar.html?contentId=z9gdVKvtOVaN59EMOlsQtg) - [Configuração do Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/set-up-sidebar.html?contentId=MlQrNFqxtd4p8pRkNew4~A) - [Barra lateral mapeamento do solicitante](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-requester-mapping.html?contentId=sVCqaR_UqfodKKxaS9GHdQ) - [Integração Barra laterale fluxo de atividades](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/integrate-sidebar-activity-stream.html?contentId=i5I47U47DXutbXQkJl6jLg) - [Adicionando o botão Discutir](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/add-sidebar-button.html?contentId=g8Ye0LtHS_1hmjlfNVGpgw) - [Adição do botão Discutir para tabelas que não são de tarefa](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/add-sidebar-button-advanced.html?contentId=deA2oh0wcVAxEP5yc2eZGQ) - [Configurando Barra lateralconsulta de membro](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/configure-sidebar-member-query.html?contentId=tSY~6YOtHZYBc83tiuP~VQ) - [Barra lateral e Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-teams-overview.html?contentId=u~KB57DctClUJFZChNYIfg) - [Integrar Barra laterale. Microsoft Teams](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/integrating-sidebar-teams.html?contentId=YmbnsbkNF1dn2QQgcz~3Lg) - [Habilite ou configure o. Microsoft Teamsintegração](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/enable-teams-integration.html?contentId=d8IRKAJZMcmzaKgCV5UrKw) - [Gerenciar Microsoft Teamspermissões](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/manage-teams-permissions.html?contentId=D8T6cTDBI6cyrVf8vR3spw) - [Barra lateral e Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-slack-overview.html?contentId=1JpynB5orB15MRwj1j6qyQ) - [Integrar Barra laterale. Slack](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/integrate-sidebar-slack.html?contentId=l_p3SD0rvxdxqRGtle1skg) - [Configure o. Slackconta](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/setup-slack-account.html?contentId=g_QCwoh2sQn_H5VtJ1DSRw) - [Adicionar Slackusuários](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/add-slack-users.html?contentId=CdiFjg4QkPjZXw0dHerO_w) - [Habilitar Slackde ServiceNow](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/enable-slack-from-servicenow.html?contentId=VAWb6AArGIieto3ivsW5Jg) - [Configure a assinatura do evento e o URL do webhook](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/configure-event-subscription-webhook-url.html?contentId=tHNLptKNq9ZkqoZ424R~Bw) - [Usando Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/using-sidebar.html?contentId=Y8MMQm~gXBOxA5oLdwAo1Q) - [Crie um Barra lateraldiscussão para um registro](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-discussions-record.html?contentId=r9Pw7KV_E6jhRHi1kvmbeg) - [Crie um autônomo Barra lateraldiscussão](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-discussions-standalone.html?contentId=ZqfxfS9p5ZdqIgvqHvOQ7A) - [Referência do Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-reference.html?contentId=27SzrOCN05dCd6T4oXRphQ) - [Domain Separation e Barra lateral](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/sidebar/sidebar-domain-separation.html?contentId=TYChah0foF4REhRTgINO5A) - [Interfaces conversacionais Ferramenta de diagnóstico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/conversational-interfaces-diagnostics-tool/ci-diagnostics-tool-landing.html?contentId=0IyhaCHKb7hRNb1w6ypRRA) - [Explorando Interfaces conversacionaisFerramenta de diagnóstico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/conversational-interfaces-diagnostics-tool/exploring-ci-diagnostics-tool.html?contentId=6j0R7k9tUUbqjzdI_5Hlow) - [Usando o. Interfaces conversacionaisFerramenta de diagnóstico](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/conversational-interfaces-diagnostics-tool/using-ci-diagnostics-tool.html?contentId=5EwJWbcM82ME1TxpJwedKQ) - [Diagnóstico Interfaces conversacionaiserros](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/conversational-interfaces-diagnostics-tool/diagnose-general-error.html?contentId=WhMmiYj~at7AZ5B2c_UOJw) - [Diagnóstico Microsoft Teamsproblemas de configuração](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/conversational-interfaces-diagnostics-tool/diagnose_ci_plugin_issues.html?contentId=xE~YiFcpwRGFEj73yHw9Jg) - [Diagnóstico Atribuição avançada de trabalhoproblemas de configuração](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/conversational-interfaces-diagnostics-tool/diagnose-awa-no-agents-avail.html?contentId=JcnKhH0601nrDlIz0FewQg) - [Recursos adicionais para Interfaces conversacionais](https://servicenow-prod.fluidtopics.net/r/pt-BR/yokohama/conversational-interfaces/ci-additional-resources.html?contentId=hMh7udhgXEXSCU6Xj3mnUw)