---
sourceDocument: Australia Telecommunications Service Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-service-ops

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Telecom Assurance

# Telecom Assurance {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Telecom assurance monitors network performance, detects faults, and maintains service quality. ServiceNow AI Platform®
Telecommunications Service Operations Management software is integrated with existing monitoring tools to consolidate alerts into a single platform, delivering AI-driven insights and automated workflows from fault detection to
resolution.

The following are some key components of ServiceNow AI Platform®
Telecommunications Service Operations Management telecom assurance:

* Alert management: Managing, escalating, and resolving alerts.
* Performance management: Analyzing network performance data to optimize service delivery.
{#telecom-assurance__ul_fm2_5jz_d3c}