---
sourceDocument: Australia Telecommunications Service Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-service-ops

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Set up fault management

# Set up fault management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Setup and configure fault management.
* **[Configure a webhook](https://servicenow-prod.fluidtopics.net/RHNRwuoKWFQ9U6L93GYyJw)**   
  Integrate with a webhook to connect to an external event source and push event information to your ServiceNow AI Platform® instance.
* **[Configure an event pull connector](https://servicenow-prod.fluidtopics.net/I_CGvHfCJfk~WPvhyCtKuA)**   
  Configure event pull connectors that require a script, connector definition, and connector instance to pull events from external management systems. These connectors automate the data retrieval process, promoting the seamless integration of external events into your system for efficient monitoring and management.