---
sourceDocument: Australia Telecommunications Service Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-service-ops

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Performance management: Metric collection

# Performance management: Metric collection {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 30 de jun. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Performance management enables you to capture and analyze operational metrics to identify anomalies. Detected anomalies can generate alerts that surface in Service Operations Workspace, helping you avoid service outages.

ServiceNow uses out-of-the box solutions to collect metrics and monitor your devices.

For Cisco Meraki device collection, see [Cisco Meraki installed integrations](https://servicenow-prod.fluidtopics.net/Ggz8teic7aGX1ybZYkqy_g "Use these predefined system integrations to monitor your Cisco Meraki devices.").

For Fortinet device collection, see [Fortinet installed integrations](https://servicenow-prod.fluidtopics.net/yXqufB6IdptAAvngzg1zrw "Use these predefined system integrations to monitor your Fortinet devices.").

For Arista VeloCloud device collection, see [Arista VeloCloud installed integrations](https://servicenow-prod.fluidtopics.net/MKd7vcKrL1z_C~qmt_YX6Q "Use these predefined system integrations to monitor your Arista VeloCloud devices.").